I collected my 8 month old from nursery on Thursday and she was outside being held by one of the staff. When I held her she was cold, her hands in particular were freezing. It was nearly 6pm. I should have said something at the time but the staff member was telling me my baby had bumped her head. (For which I also haven’t seen the accident form for yet). I guess partly my fault because I didn’t pack her a warm coat, just a thin fleecy jacket, but surely if a baby is cold she should be taken inside?
It’s friday night now and she has developed a cold. I know nursery’s are full of germs but I don’t think being cold would have helped. To what extent should I complain? I’m not sure what I expect in reply.