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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be angry and a bit upset

39 replies

PrincessHoneysuckle · 27/08/2019 16:41

Had pelvic pain for couple weeks,saw dr who arranged for me to have vaginal swabs.
I rang for results today and receptionist said I needed an appointment for the GC one the others had come back clear.
Googled GC and its gonorrhea culture! After stressing all pm as I'm married and have ds and only have sex with dh .I've spoken to nurse who said oh sorry it's just thrush the dr wrote it in the wrong section.
I was 😲 The receptionist was only reading what was there so the mistake lies with the dr.

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PrincessHoneysuckle · 27/08/2019 20:53

@Butch Grin I had a feeling youd say that Wink let's agree to disagree

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Casmama · 27/08/2019 21:03

I'm not sure who is at fault here - if the nurse could tell you it was just thrush then that would indicate some misinterpretation of the results.

I think it is worth discussing with the PM not to create a massive fuss but that they should perhaps have a word with the receptionist about what they should and should not discuss and draw the GPs error to their attention.

The receptionist did not directly say you have gonorrhoea but it would be horrible to think that even for a second i think posters saying you are overreacting are being disingenuous

PrincessHoneysuckle · 27/08/2019 21:07

@Casmama the receptionist told me I needed an appointment to see dr re gonarreah test but I spoke to the nurse who said oh nonits ok its just thrush,the doctor wrote it on the wrong bit Confused I'm definitely not going to make a big deal about it but if being made to think you have an std isn't worth a mention I dont know what is tbh

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Weezol · 27/08/2019 21:12

YANBU - it's worth a word with the Practice Manager. The ripple effect of this error could have been huge.

chergar · 27/08/2019 21:15

Of course you anbu op, a complaint should be made. An unqualified receptionist told you wrong results!

Of course mistakes happen and human error occurs but the receptionist chose to tell you which test (wrongly) needed repeating, they could have said the results need checked and make an appointment.. i know that may have still caused worry but as it is you were worrying about something you didn't actually have.

the practice manager will now be able to go over procedures and maybe change what receptionists are allowed to disclose, a simple "further test/treatment required" and an appointment made could have saved you worry (and possibly your dh being accused of infecting you)

PrincessHoneysuckle · 27/08/2019 21:24

Thanks everyone who commented, I'm confident I'm not being unreasonable

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Millie2017 · 27/08/2019 21:31

YANBU although on mumsnet the overwhelming majority seem to think there is no need to complain to a GP practice about anything....
I hope you didn’t bollock your DH.

PrincessHoneysuckle · 27/08/2019 21:34

@Millie2017 no I didn't thank god would have felt awful

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Millie2017 · 27/08/2019 21:50

Phew! I would have been straight on the phone to mine 😂

Casmama · 27/08/2019 21:52

Sorry op, i misunderstood. I thought the receptionist told you that you needed to speak to the Gp about a GC test and google told you it was Gonorrhoea.
Anyway, i totally agree that being told you have an STD when you don't is absolutely something that should be addressed. You seem secure enough in your relationship that this has been annoying but nothing more - to someone else it may have been catastrophic so definitely complain.

TheSerenDipitY · 27/08/2019 23:26

i cant believe some of you... people die when doctors make mistakes... the OP thought she has a nasty sexually transmitted infection, that her partner/husband/person had been cheating ( yes all the nasty thoughts rushed into her head in that instant and the SHAME!!!!!!!) and you are saying oh mistakes happen hehe its ok, its actually not ok, thats how people die, wrong tests are given, wrong drugs are given, wrong dosages are given, yes it has turned out to be something minor but if the doctor doesnt take care and be reminded to take care it might be you that is told you only have a month to live cause he fucked up and didnt test you for cancer.... it actually is important he/she/it ticks the right box

PrincessHoneysuckle · 28/08/2019 09:21

@TheSeren thanks so much for your post I'm so glad people understand how shit it was to be told that,I dont believe anyone who says it wouldn't bother them if they had been told the same

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SuzieSunshine · 28/08/2019 10:20

I have a fantastic relationship with my GP & surgery so tbh I wouldn't want to make a formal complaint BUT I think i would have to let them know how upset that had made me feel. I, personally, wouldn't make a terrible fuss but I would let them know.

PrincessHoneysuckle · 28/08/2019 10:28

I rang the practice manager earlier and explained the situation,she apologised and said it would be mentioned at the next practice meeting which I'm happy with.

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