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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this is dam cheeky of Clark’s shoes

155 replies

Lilylay · 24/08/2019 08:39

We there yesterday to get Ds measures for school shoes and buy some. We have not got a lot of money but I have e put some aside to get DS these shoes as we have found Clark’s last longer so are better value in the long run.
When we got there the women came over the measure Ds feet and also asked him to tap his favourite colour on the screen. He got measure and we picked out some shoes
When the women came back with the right size she had three other boxes with her and took out the school shoes and put them on Ds. We were happy and said we were having them.
She then turned to Ds and says look at these wonderful green trainers and if your mummy and daddy get you these as well as your new school shoes they will get 20% off the trainers.

Now lucky for us we had just been in sports direct and get DS some trainers from there so Ds just say “I have got some new ones thank”
I am not at all happy with the selling technique and say to the women that I know she will a been asked to do this by her boss but could she feed back Clark’s have now lost a sale due to this tactic. We walked out and I have ordered some shoes online that have good reviews and are guaranteed for a year.
Incidentally there was a child having meltdown but his mum was saying she could not afford the trainers. The mum looked so upset.
AIBU to think this is not one at all

OP posts:
georgialondon · 24/08/2019 20:29

It's a crappy policy

Alpacamabags · 24/08/2019 20:35

@EverTheConundrum i mentioned in my pp that I had specifically told her I wanted hi top boots for both and no trainers for him (he has enough already!)
If I hadnt said already then fair enough I could pass it off as the whole being leather thing but I had specifically said not to bring out trainers

dillusionaldog · 24/08/2019 20:55

we went to clarks yesterday and werent even told about this deal. i wouldnt have taken it up as my DDs are of an age where they want certain branded trainers, but there was no literature about this and nobody suggesting it. Infact they gave us 20% off winter boots and money off at Gap vouchers free.

JenniR29 · 24/08/2019 21:12

I used to work for Clarks, they made us do this many years ago, shocked to hear they are still doing it.

I hated it, their shoes are expensive enough without forcing people to buy trainers too. But if I didn’t do it I would get a negative performance review and no pay rise.

OnlyLittleMissOrganised · 24/08/2019 23:34

Also when I worked there if I sold one of these combo deals....there were many over the summer I could earn an extra £3-£5 in my pay packet per combo deal depending on what it was. The trainer one was £3, selling a pair of last years style shoes was £3 and selling last years bootleg style shoes was £5. So as an incentive it worked well to try and sell as many of these deals as possible.

Obviously I was always mindful of the parent and if they said no or went with a more recent style of shoe then that was fine.

They do also have this sort of thing on adult shoes occasionally too!

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