to think its utterly ridiculous that Scottish power closed my account on the instruction of some third party

[RedRose55]

We are selling our house. Completing on 22nd (Thursday). Our buyer apparently initiated a energy supply switch on my property BEFORE completion. Scottish power now put my account on goodbye cycle!! !

AIBU to completely be mad at scottish power for closing my account on the instruction of some third party? Scottish power customer rep confirmed on the phone that I can pick a random property and give them grief closing down their fcuking account !! That too on 28th! I am fuming. I cannot supply readings via my online account tomorrow and their fcuking phone systems are always so busy.

AIBU to be livid about this ??? Scottish power and I are in a contract. They closed down my account on instruction from a third party. My buyers decided my account must close on 28th, and scottish power just agreed ? Where am I in all this ???

They will have notified the company that they are moving in on that date. Your account hasn't been closed. YABU. I hope your move goes well.

But they haven't closed your account, they've notified Scottish Power that from that date they'll be taking over the "house account" for want of a better phrase. You can't just phone up and cancel someone's account without also taking it on. So nobody would do it randomly as you'd be paying for power you're not using.