To ask if I'm a good enough cleaner to charge?

[TheMessyCleaner]

So long story short, I'm in debt. We don't have enough coming in so to make some money I put an ad out offering to clean for two hours for £15. I stated that I'm not a professional though I have had some experience cleaning dental surgeries and offices. I mainly wanted some cash fairly quickly.
Minutes after posting I had about 5-10 enquires and then before I knew I had 20 bookings. However then it hit me that I have no idea if I am at all qualified to clean someone's house!
Got to my first job today and I cleaned the kitchen, bathroom, hall and stairs in two hours. I mean she seemed happy but is that it? Should I have cleaned the whole house in less detail or quicker? I asked her to write a list but she hadn't so I sort of went with it, guessing what I would like someone to do for me if I was a busy mum.
I just feel like maybe I'll get a few first bookings but then people won't contact me again. My long term goal is to be an eco cleaner, homemade products and cycle to most houses, which would be a unique selling point and popular where I live.
If anyone has a cleaner I'd really appreciate any suggestions or ideas of how I can be more effective and also when I can increase my rates to that of a 'real cleaner.'
I also work in the NHS from 9-3 every day so my jobs have to work around that which isn't great for everyone, but I love my job too much to quit and I don't know if this will work out.

I think...

a) you're too cheap!

b) you're likely to be no better or worse than other cleaner; I haven't come across a domestic cleaner who is specifically trained.

c) you're still too cheap!

No wonder you had loads of enquires, you are far too cheap.

You should be charging £15 per hour. You are underselling yourself.

@SuperSara I did say that was a special introductory rate and they had to give me a reference too

My thoughts are :
If you're a good cleaner people will keep asking you back, if you're bad they won't want you again

Your hourly rate is too low. Maybe as an initial price it's ok, and I don't know where you are in the country, but a regular cleaning job I think charging £9ph minimum is better, maybe a round £10. People will value you more if you value yourself.

Fwiw I pay my cleaner £15.50ph, but I'm well off, like her, and think she amazing. And she charges £15; I gave her a pay rise myself after two good years

The ECO idea is a good one, but you'll def need to charge a lot more if including materials. Get used to viewing yourself as a business and being slightly tougher

An extra job on top of NHS sounds a bit mad, plus it's it even allowed in your contract?

Good luck!

You'll do great. Keep an eye out for the small details you never get round to cleaning in your own house, it makes a world of difference when you find your cleaner has done the little irritating things you kept meaning to get round to

Whereabouts are you? North west £10 ph is cash in hand rate.

At £7.50 you aren't even getting NMW.

Too cheap! £15 for 2h is introductory offer. £10 ph standard.

As for qualified its not rocket science. Clean everything. Thoroughly. Get what you can done in 2 hours. They cant whinge for your rock bottom rates.

Bigger houses take longer... obviously. So build a book of clients and dont get stuck cleaning a massive 4 bed in 2 hours same amount of time youd spend on a little 3 bed terrace.

I think it's ok in my contract. I'm an administrator so not clinical. My supervisor has a face painting job that she openly does on the weekend so I guess my cleaning is ok. It probably is a bit mad but two preschool kids, one 25 hour job on a rehab ward, the cleaning job should be a doddle in comparison!
Sad that NHS workers have to find supplementary income though

Agree with others that you are undercharging.

I pay £10ph and whenever it is regularly asked on here, that is definitely the cheapest it gets.

No cleaner is "qualified" in cleaning. People clean, mostly, because it is something you can do if you don't have qualifications (over simplification I know, there's lots of other reasons too), but the point is, no-one needs "a qualification" to clean.

Personally, what you have listed is a lot less than my cleaner does in two hours BUT

i) she is super fast
ii) you get quicker once you know the house (even where sockets are to plug the vac in, etc)
iii) Presumably once you are cleaning each week, it starts cleaner than when it is the first time.

People also want different things - there is no getting away from that. Some would prefer a really thorough, deep clean of kitchen and bathrooms, others would prefer a 'surface clean' of more rooms - you discuss that with your clients as you go. Be open from the beginning - ask if they want the same next week, or if they would rather you focus on different things. There is no 'right' or 'wrong' way of doing things.
Some cleaners also happy to change beds or to do a bit of ironing etc, others will only clean.
Some happy to move furniture , others won't
Some happy to 'tidy' as they go, others not.
Some (older or physically disabled) clients like you to be flexible to help them with whatever needs doing - maybe take somethings to the charity shop or something to the dry cleaners or buy them a stock of birthday cards and stamps - rather than just cleaning..... a sort of "jobs around the house" person rather than specifically just cleaning.

I pay £11 an hour in Manchester. In four hours, my cleaner does; kitchen, floors, hoovering, three bathrooms, dusting and one hour of ironing. She does an amazingly high quality job, and gets more done in four hours than I would in eight.

No cleaner starts off as a professional. There aren't any qualifications in it. I guess you just get better/more experienced as you go along.

You still have to declare secondary employment if you work for the NHS.