@089ville Then you sound a bit foolish. Why?
By being immediately personally insulting, you've kind of proved my point.
Having reputable local estate agents involved with the sale/purchase means that there are professionals dealing with the whole process. Not a call centre hundreds of miles away that's only interested in signing up more properties to sell, and not having to deal with rude, irrational vendors/buyers directly.
It meant I had a physical office I could visit (ours/our buyers'/our vendors' agents) if necessary, and that there were professionals liaising with solicitors, surveyors, buyers, and vendors, and taking lots of that burden off us.
What strikes me as foolish is spending hundreds of thousands of pounds on a property but penny pinching when it comes to paying professionals to support throughout the process.
I know lots of other people who won't deal with PB etc., and those are the signs i see sitting outside properties for months on end.
We sold our property within a couple of weeks and found the perfect house at a great price, which I'm sitting in now, so there was nothing 'foolish' about it. I'd make the same decision again (although I hope to never move again).