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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to expect compensation from Tesco after finding MAGGOTS in the sweetcorn?

124 replies

BobbleHat102 · 09/08/2019 14:38

Pretty much what is says in the title.

I bought a bag of frozen sweetcorn from Tesco. It looked normal when i poured some into the pan of boiling water. After a couple of minutes I took a bite to see if it was ready. It tasted a bit odd but I didn't think anything of it. Drained the pan and tipped it out.... maggots. Little white ones. They had obviously been inside the kernels prior to it being frozen.

Obviously I was straight down there to complain - very politely, obviously not the staff's fault. They were very nice, refunded my 79p and I got a call yesterday from Tesco HQ saying they were very sorry, maggots had been comfirmed and they had opened a full investigation with the supplier. They have promised to update me in three weeks. I stated my main concern was that clearly the whole batch was contaminated and that other people will have been affected too. The product was still on sale 3 days after my initial complaint, though I suppose it could have been from a different batch.

My AIBU is am I being reasonable to request a small amount in compensation- maybe £50 in tesco vouchers? I'm not physically affected, just very upset about it. I was about to mash the sweetcorn up and feed it to the baby, it will be a long time before I ever touch sweetcorn again. Rice is freaking me out too, because the grains look very similar to the little white maggots!

Am genuinely interested to know if I am being reasonable here, or just clouded by the emotional response to eating a mouthful of unexpected maggots (bleurgh!!).

OP posts:
NumbersStation · 09/08/2019 17:17

eerie Grin

And lost chances in life.

It will never be able to fly...

EdWinchester · 09/08/2019 17:17

There’s not being happy about the maggots and then there’s the pound signs in the eyes, ‘what can I get out of this’ type.

ElfridaEtAl · 09/08/2019 17:24

Was it the Grower's Harvest brand?

If so, the bag in my freezer is going in the bin Envy (clearly not envy)

pottedshrimps · 09/08/2019 17:26

Free protein. You should be happy.

Youmadorwhat · 09/08/2019 17:50

@Bunnybaubles that’s awful!! A friend of mine slipped on a grape at the self checkout in tesco and sprained her ankle. She got 10k!!

TheLongRider · 09/08/2019 18:00

Well HRH The Prince of Wales owes me compensation then for the crunchy earwig in a jar of his Duchy raspberry jam!

My pearls were clutched that day, I can tell you!

Grin
bouncingraindrops · 09/08/2019 18:12

Oh give over all these posters who would be happy to eat maggots and be happy with their 79p back. I call bollocks.

No bollocks here.

For 79p I would have binned the fuckers and got on with my life.

chubbysquid · 09/08/2019 18:19

Ughhhh !!!!!

ChihuahuaMummy1 · 09/08/2019 18:33

I got a £70 voucher from asda once due to a faulty tampon applicator.I didn't ask for money though or expect it,I accepted it though as most would.

Beaverdam · 09/08/2019 18:36

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

IsoscelesSandwich · 09/08/2019 18:43

I bought ready made formula bottles an Asda a few months ago, attempted to give one to my baby. He refused it, I smelled it and it was foul. Turns out expiry was months ago. They gave me a fiver. Gone off baby milk!!!

Mereke · 09/08/2019 18:45

Yabu, you got your money back you don't need more.

Passthecherrycoke · 09/08/2019 18:47

Christ id want more than £50.
At least £100. Any opportunity to rinse Tesco for as much as possible-
Makes a change from them fucking the rest of us over anyway

BrokenWing · 09/08/2019 19:49

Oh give over all these posters who would be happy to eat maggots and be happy with their 79p back. I call bollocks.

I emailed a big biscuit manufacturer with a quality control issue with one of their products with photos and batch code they thanked me and asked me for my name and address so they could send a thank you. I emailed back and said thanks, not necessarily, I was just letting you know!!

It was actually really entertaining as they unfortunately sent the same message out to around 100 customers, but didn't blind copy and we could see everyones email addresses. Someone from the list then decided to send a very explicit email to all the addresses announcing he got our emails from the biscuit company. The poor complaints department were VERY apologetic after that! I still declined to give my address for compensation and had a good laugh with them about the email.

Not everyone is grabby. I've worked in manufacturing companies most of my life so know they appreciate information on quality issues.

moominmammy · 09/08/2019 19:58

My 2yo son got part way through this and I got a £1.60 refund for the bag of apples, when I complained to Sainsbury's. Didn't really expect more to be honest. I'd hope they look into quality control or whatever, but giving me 100 free apples isn't necessary

AIBU to expect compensation from Tesco after finding MAGGOTS in the sweetcorn?
Bahlindah · 09/08/2019 20:03

I don't think you can expect compensation but it would be good customer care.

QualCheckBot · 09/08/2019 20:09

Tesco are particularly mean when it comes to refunds/compensation for unsatisfactory goods. Unless you take court action. Then they're all over you, because their lawyers tell them to. Otherwise their stance is a fairly aggressive denial of liability at shop floor level.

By way of contrast, my bank forgot to send me out a replacement bank card for the one I'd lost and I had to request it again. I was slightly inconvenienced but not badly because they gave me an emergency code thing to use in cash machines and I could go into a branch. Anyway, without me even complaining or making a big issue of it, to pay £100 compensation into my account for my "inconvenience".

A previous time, they forgot to send out a new cheque book and I had to phone up and ask for it again. Again, I didn't complain, but the next day a lovely and large bunch of flowers arrived for me with a note apologising for my inconvenience.

So in contrast, Tesco really are rather scrimpy with their customer service.

Graceymac99 · 09/08/2019 20:25

This happened to me (not the eating part) with fresh fish on two occasions. Live worms emerged when the fish warmed up a little after being taken from the fridge. It was horrific. On the first occasion I had visitors in my house waiting to be fed the worm ridden fish. I complained to Tesco and they gave me a £5 voucher and a letter educating me all about parasites the live on or rather in fish. The second time, the fish was purchased from a different supermarket. Again the worms reared their heads before being cooked. I requested a refund and that was that as I realised that this is a problem that, even when measures are taken to prevent this type of issue reaching the customer sometimes it does. I do think in the OPs situation, after consuming maggots, a small good will gesture wouldn’t go amiss.

Passthecherrycoke · 09/08/2019 20:26

Exactly Qualcheck. £100 is buggar all. I’m
Sure it would be lost in tescos dodgy accounting anyway Wink

MrsWobble3 · 09/08/2019 20:27

When I was a child we used to regularly find maggots in the homegrown peas and raspberries. My mother used to tell us to stop fussing because the maggot would have eaten nothing but pea or raspberry its entire life so was basically just a form of pea or raspberry itself.

Treezylover · 09/08/2019 20:40

You do realise that farmers needing to spray crops with vast quantities of insecticides, because customers can’t cope with the fact that bugs live on plants, is destroying our environment? Ffs.

Treezylover · 09/08/2019 20:40

Love that @MrsWobble3!

Crunchymum · 09/08/2019 20:53

I've found a spider in my strawberries (web and all Shock), have had little fruit flies in my broccoli (a few times over the years) and a dead dragon fly in my celery (just today infact!!)

Rehomed the spider (washed and ate the fruit), binned the broccoli and washed / used the celery. Never complained about any of these things.

Maggots I'd have complained online (with pics) but wouldn't have even bothered to go back to the store.

MrsDragonLady · 09/08/2019 20:56

Ffs the bugs would have been inside the corn and most likely been dislodged due to the cooking process. How the flip would either the farmer or the quality control have been able to see bugs INSIDE of products?!
I’ve had maggots in tinned tomatoes and plums, a caterpillar on my broccoli (as well as some lovely caterpillar poop) and black bits inside potatoes. You know why? Because no one has bloody X-ray vision that allows them to see inside of the produce!! They are natural grown products. They sometimes come with a bit of added nature!
Pick them out, throw them away or take back for a replacement. Those are the only “reasonable” options.
I also sincerely hope that none of the “OMG she ate maggots!” people have ever eaten a fig! You’d be horrified!

JovialNickname · 09/08/2019 20:57

I'm really surprised at the responses here and the result of the vote - that maggoty sweetcorn picture is disgusting! And you ate them, my god. And your little baby nearly ate them too. Damn right I think you're entitled to compensation - it's not like £50 is going to break the bank for bloody Tesco is it! And to the posters saying money doesn't change the fact that it's happened - no it doesn't, but we live in a culture where fines and tariffs are imposed for wrongdoing, and compensation is paid in money. I'm sure the OP would prefer a trip in a time machine to a universe where she didn't eat maggoty sweetcorn, but given that's not on offer I think £50 is fair enough! Grin

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