2 The way phone companies INSIST on constantly updating OS. PURELY money making (which is unnecessary as I'm sure they make enough money from the idiots who HAVE to have the latest phone just for appearances sake)
My last phone I had almost 5 years, it was still in pristine physical condition but eventually it got so I could no longer update the OS and the apps stopped working as the apps were also updated and gradually got to the stage where the required OS wasn't one I could download.
I've had this phone over 2 years, it's still in pristine condition. I've not updated the OS as when the first update was due the OS was beset with bugs, much in the media/online about it (WHY don't they withdraw/fix the OS when this happens?!) so I turned off the auto update thing and honestly thought no more about it...but now I'm way behind on updates, apps are starting to be affected as is my browser. I've spoken with apple and it could well be a case of updating taking several hours.
I am housebound, so very much rely on my phone to live/exist, suffer from extreme anxiety and barely sleep more than 4 hours a day, I'm on my phone the other 20 as a distraction and get very agitated/anxious if I can't use it.
I'm trying to work up the courage to sort it but honestly I'm dreading it.
I'm currently on version 9.3.4 update available 10.2.1 - I have NO idea what this means!
ALSO it's supposed to be easy to transfer all your shit onto a new phone when you DO have to succumb - nope! Took me about 2 weeks to get everything working "right" when I got this phone. My aunt has just got a new phone, she is NOT stupid or a technophobe in ANY WAY she's worked with computers her entire working life but she's struggling to get her phone to do what she wants it to despite several visits back to retailer/geniuses.