For some reason unbeknownst to even myself, I went with a pay weekly flooring company to lay vinyl in my kitchen and entrance hall. Really, I don't intend to live here long enough to justify tiling or laminate for the flooring and I couldn't face handing over so much money at once, really.
Anyway, the work imo is horrendous. It's not stuck down in places, the edges aren't sealed so water has inevitably gotten underneath it despite my best efforts and it's cut and torn in many places. I shall attach a picture (if it uploads) of an example of one such rip.
The company are being off about sorting this out and have said they don't seal the edges of vinyl flooring, which they could have told me two weeks ago when I first complained. I've not heard anything back from them and I'm still paying for this flooring! In total, it will be £500 including the dodgy fitting work.
Everyone (gently) comments on how shabby it looks and asks how long I've had it down and are shocked when I say only 3 weeks! There's air bubbles and it's not even stuck down in places. I just wanted my home to look nice as it was that horrible sparkly safety flooring and I have put up with that with having lived here for 2 years and I was so excited to have a nicer floor.
Don't have a lot of money as a student so can't just write this one off and chalk it up as a lesson learned.
AIBU to either want this rectified or my money back so I can take it up and get a decent floor fitter in? I've never complained about anything I've bought or a service I've recieved in my whole life so not sure if I'm just overreacting but £500 is a hell of a lot to anyone not just me I'm sure.