Help. What do we do in this situation? Who can help us?

[CynthiaRothrock]

Sorry for posting here but need urgent advise. Don't know where else to go. Just need to know who we can get help from.

Quick brief: bil has court order for Dnephew. He turned up to collect him on sat and ex didnt turn up. She sent him a msg saying social services have advised her to stop contact.

We have spent the wkend phoning ss/police an no one could tel bil anything apart from it was "connected to his address but not him"

He confronted his flatmate last night and found out flatmate had done something.
Finally got through to someone at ss this morning. At first no one could find bil on the system/he wasn't attached to the child in question. ??
Finally ss found him and HE explained to ss that his flatmate was arrested 3weeks ago Bil did not know until last night. Ss have confirmed this is why they advised her to stop contact. He has kicked flatmate out this morning. Ss have said to him if he can prove flatmate has gone then there is no concern and he can have contact.

He asked ss to contact ex and explain this to her. They refused said it was nothing to do with them now. And he has to contact her himself. She has turned her phone off.
He has phoned family liason at police station. (she has history of throwing allegations around /getting verbally abusive so doesnt want to turn up at her door )to ask what he can do, they said to and try to speak with her at her address. They will not get involved.

What can he do now? Apart from going to a solicitor and starting court proceedings again (which can take weeks) he is stuck. She won't answer the door/phone. Social wont tell her there is no concern around bil and the police wont help.
How does he get his son back? Who can he turn to for help? Please MN give us some advise. We cant even figure out who contacted ex to tell her to stop contact as they couldnt find bil on their system to connect him to the child so how/who told her this info? what the flatmate did was a cause for concern so why has no one contacted bil? (Not on bc but has PR) please point us in the right direction.

There is another service called Family Support who could help. I don’t know if that’s available in your area but they are good at liasing between parents. Also he can call CAFCASS and see what they suggest.
In the mean time he could also contact a contact centre so (if ex agrees) he could see his son there until something is sorted out. There’s a small fee for each session but it would help his case that he is trying every route to see his son.

send a letter??

Ive seen this before over the weekend op, youve just reposted it. Why? You start you post wihh dnephew and end it with son? I dont think mn is the place for this complicated situation. You need to go through professional routes, no matter the length of time

Thank you mellow will try them now.
Di11y. We have tried this in the past and she won't read them. Trying not to go down legal route as bil has 6k in debt due to legal cost from last time. One judge told her she had to stop playing games (she was found to be lying to the court/ "losing" paper work
And making false accusatuons).

We just cant understand why no one will give him.any info or at least now advise her there is no concern.

Thegracefuloctopus i have posted again because the situation has now changed slightly and we do not know where to go for help. That is what i am asking here who can help us. What do we do?
It is my nephew my bils son ( i should have typed "his" son my mistake/typo )
i know we need help from professionals i am asking who/where can help us and atm no one wants to help and bil is stuck in limbo.

You start you post wihh dnephew and end it with son?

It's OPs nephew; her BILs son. Although I'm with you that this may be too complicated for MN, and he may be better to talk to a solicitor.