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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to ask you to read a host’s description before you book on Airbnb?

277 replies

Frannyhy · 13/07/2019 09:09

We’re not hoteliers. If we say check in is until 9pm, it’s because we work outside the home in the day. Planning to arrive after midnight is not acceptable. I won’t get up and come to the door. If you know you have a late flight arrival get a hotel for the night. (Transport does get delayed, I know that and will suck it up. But if possible let me know.)

If you book a room in someone’s house, kitchen use is a concession not a right. Despite me saying my kitchen is to be used to make a hot drink only in my house rules, every other person wants to cook.

I have cats. I have pictures of them on my description with photos. I still get people coming here and whining that they are allergic to them.

Don’t bring extra people or children if the accommodation is for a single person. Hosts will turn you away.

Yet again a guest has asked to move because of my cats. Yet again she has lost her money (over a hundred quid) because I clearly say I have them. Airbnb sided with me and wouldn’t allow them their money back.

Read the whole listing and house rules please. I say won’t tolerate smoking or a stranger in my house and I mean it. If you pick up a fucking partner and bring him or her back here and I wake up, I will kick you out no matter what time it is.

On the whole airbnb has been a positive experience. Thanks to the lovely people who do read the details before booking, you’d be welcome back anytime.

OP posts:
StealthPolarBear · 13/07/2019 15:18

But a travelodge can be fairly joyless. You get what you pay for and some people would prefer to pay less but be subject to restrictions.
Sleeping in the shed, really??!

Sunnysidegold · 13/07/2019 15:21

Op is not unreasonable. Her rules are clearly stated in her description. If they don't suit you, find somewhere else that does. There are so many options with Airbnb there's bound to be something to suit.

If you state you have cats then guests can't be entitled to a refund because they don't like cats and didn't bother to read your description.

I have only had positive Airbnb experiences as a guest and have stayed in some fab places for little money.

that25cUKHeatwaveof2019 · 13/07/2019 15:28

But a travelodge can be fairly joyless.

The OP's place sounds like the opposite of joyful!

rookiemere · 13/07/2019 15:29

Slightly off topic but I've never stayed in a premier inn with a gym- I thought the whole point of them was that they were low cost with no frills - love their mattresses and nice dark rooms.

mydogisthebest · 13/07/2019 15:31

@starfishmummy, I too am old enough to remember old style B&B's. As you say, no way of even making a drink then. Just about everywhere now has a kettle, cups, tea, coffee etc in the room and yet people moan about not being able to actually cook

Nanamilly · 13/07/2019 15:34

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urbanlife · 13/07/2019 15:37

Look you don’t HAVE to supply anything, but the golden rule generally is to undersell and over deliver. Offering the use of a microwave is hardly impoverishing op. It is good manners to ensure basic needs are met.
If your guests can’t drive having a few biscuits and the ability to make a tea is hardly pushing the boat out. I would offer this anyone visiting my house whether it is the plumber or a friend. Put your rates up by 30p to cover the cost.

JacquesHammer · 13/07/2019 15:40

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Gwenhwyfar · 13/07/2019 15:40

" She is not 'hosting visitors', it is a business transaction"

Well, I would expect better service if I were paying than if I were visiting a friend, just like I'd expect better food in a restaurant than from a free meal.

JacquesHammer · 13/07/2019 15:41

Well, I would expect better service if I were paying than if I were visiting a friend, just like I'd expect better food in a restaurant than from a free meal

So surely, and here’s a controversial idea, the onus is on you to book somewhere that meets your requirements?

nokidshere · 13/07/2019 15:43

I don't get these posts? It doesn't matter what the op offers or doesn't offer, it doesn't matter if you would use her place or not. It doesn't matter if you think she is unwelcoming. If you don't like what she offers then you don't need to book it, and if you do book it and you haven't read the terms then you have absolutely no right at all to complain about it.

MrMakersFartyParty · 13/07/2019 16:11

Who is this letter to?
You sound like a crazy cat lady.

AlexaAmbidextra · 13/07/2019 16:11

OP, you come across as being so sour you could surely turn milk.

And you Nanamilly come across as someone who either can’t read or expects the moon on a stick for tuppence.

AlexaAmbidextra · 13/07/2019 16:12

Who is this letter to?

🙄 Yet another one proving the OP’s point.

Frannyhy · 13/07/2019 16:33

The sort of people who pay £25 a night are mostly good. They are polite and appreciative, and want somewhere clean and safe to stay. Thank god only a few of them have been similar to some of the morons that have posted on this thread.

OP posts:
Isatis · 13/07/2019 16:34

So to not even offer the use of a kettle and a microwave is really very inhospitable as a bare minimum op.

But she does, @urbanlife. Also a fridge. Do try reading her posts.

Yet another example of exactly what OP is talking about.

Isatis · 13/07/2019 16:41

How does that help if you are starving??

This is ludicrous, @urbanlife. If you fetch up at a B&B where you have specifically been informed that you will not have use of the kitchen, it's your own stupid fault if you don't arrange to eat before you get there, or go out (if necessary by car) to eat, or take some sandwiches or something. If you are so utterly helpless that you can't read the information you're given and/or can't arrange to feed yourself, you probably shouldn't be allowed out on your own. You certainly shouldn't expect your host to whom you are paying £25 a night to give you free run of the B&B's kitchen.

urbanlife · 13/07/2019 16:42

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YoThePussy · 13/07/2019 16:47

Urbanlife ‘’By ensuring everything so joyless and unfriendly’’

For £25 a night you are getting bed and presumably some form of breakfast as it is AirBNB, a kettle in your room to make drinks, I think the OP also said guests were able to sit in her garden or watch TV with her? AND cats to stroke. Also not going to be disturbed by idiots who want to arrive and check in at stupid o clock. Bargain!

Isatis · 13/07/2019 16:47

If your guests can’t drive having a few biscuits and the ability to make a tea is hardly pushing the boat out.

It's right there in the first post that OP is happy for people to use the kitchen to make hot drinks, and it's been pointed out to you several times that she supplies a kettle and fridge in the room plus tea and coffee making facilities.

Are you being deliberately goady, @urbanlife? Or are you once again trying to prove OP's points about people who don't go in for basic reading of the information given?

And can you clarify how many hotels or Premier Inns you have stayed in at £25 a night that supply microwaves to guests? Why does a B&B have to supply anywhere to eat other than for breakfast?

StealthPolarBear · 13/07/2019 16:47

Apparently making comments like that suvks the oxygen out of the thread :o

Frannyhy · 13/07/2019 16:49

They have a foldaway table and chair in the bedroom. A mini fridge with fresh milk supplied. Tea and coffee in the room.

They can use the lounge if they want, and eat at the table. There are plates with knives and forks for their use. All I’m saying is no kitchen access or cooking. They can order a takeaway if they want.

OP posts:
Nanamilly · 13/07/2019 16:50

And you Nanamilly come across as someone who either can’t read or expects the moon on a stick for tuppence

The Airbnb I’m currently staying costs approx 420 pounds per night. It’s a whole load of tuppences and I don’t grudge the lovely owner one of them.

Moon on a stick? Nah. I was very happy with the items left so we could have a cuppa when we arrived.

StealthPolarBear · 13/07/2019 16:50

Can people see anything? That last post was just squiggly lines

MrMakersFartyParty · 13/07/2019 16:51

@AlexaAmbidextra

*Who is this letter to?

🙄 Yet another one proving the OP’s point*

No, I read it. I just think open letters are embarrassing. Are we the target audience?