Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To remind you to be thankful for ALL NHS staff?

62 replies

pizzaorpine · 06/07/2019 13:16

Not just Doctors, nurses and midwives?

I just want to also clarify that this isn't a personal attack on anyone since I know a lot of people are grateful for everyone working in the NHS.

I worked for the NHS for a while as a PA. The band below me, medical secretaries, use to work their bloody arses off for less money and less 'band'.

They would work tirelessly in that particular department to ensure you get your appointments arranged and everything is put into place. They organised referrals and arranged treatment times and dates. I think people forget that without that you don't get treatment in the first place!

Lots of them put in overtime to make sure things were running as smoothly as possible for patients.

Another type of person would be the healthcare assistants. They deal with a lot of shite and no, they're not nurses.

AIBU to say these people deserve the thanks too?

OP posts:
midgeland · 07/07/2019 10:33

If someone helps me in the course of their work I thank them, obviously, but I'm not sure why people whose work happens to be in the NHS deserves special gratitude? I've met some astoundingly rude and unhelpful NHS staff, probably the same proportion as people in other jobs. They're just people at work, having good and bad days, the same as anyone else.

I also work in the public sector and don't expect any special thanks. I do this job because I want to make a small difference to the world around me and, crucially, this organisation is willing to pay me to do it. Not because I want a parade in my honour.

Passthecherrycoke · 07/07/2019 10:37

It’s interesting midgeland there have been quite a few threads recently about people wanting praise for their jobs- teachers, TAs, NHS admin staff. I think you’re right that most people probably don’t consider or care about what the general public think of them quite so much and don’t show a public desire for praise. I wonder what it is about some jobs that means some people who do them expect it?

Sargass0 · 07/07/2019 10:44

I think the porters are amazing where I am. Always cheerful and lovely and putting patients' minds at ease!

Ponoka7 · 07/07/2019 10:44

EleanorReally, well waitress are usually part of the 'working poor', so most definitely put down by politicians and the press.

It's also a job that is put down in MN, because of, the wages and tje lack of education needed to do the job.

You say, have, so have they moved on?

Where they earning extra money whilst studying? That's why i asked if you've done it as a Full Adult. As in your Adult full time, for the foreseeable future, job and told people at parties etc that's what you do.

EleanorReally · 07/07/2019 10:46

well i had no idea that waitresses were put down on mn !

GoGoGoGoGo · 07/07/2019 10:47

Don’t forget the AHPs, the physios, OTs, dietician and radiographers. They often get forgotten.

And the people who work day and night in the labs. We never see them but they’re always there.

EleanorReally · 07/07/2019 10:48

The thing is the nhs admin staff have been criticized by the press, as with the poster above with her dh working for the LA,
the nhs admin are considered unnecessary, unlike the saintly doctors and nurses.

waitresses surely dont have this criticism

Passthecherrycoke · 07/07/2019 10:51

My husband is from a country with privatised healthcare and he has to do all this admin himself for his parents. So say an operation he find the part (!) the anaesthetist, the surgeon, agrees the tests that can be taken etc. In theory the healthcare company can do this but he finds they rip you off and all of a sudden you end up paying for things you’ve arranged outside of their plan. He then processes all these peoples invoices and passes them to the healthcare company and chases payments etc.

Compare to being pregnant in the NHS- you inform your GP and then all your appointments reminders etc are sent to you.

Mumof1andacat · 07/07/2019 11:00

Medical secretary in the NHS here! I would just like some gratitude from the organisation I work in. The NHS recognise the front line clinical staff but do nothing for anyone else.

NoCauseRebel · 07/07/2019 11:10

I have just spent six weeks in hospital including nearly two weeks in ICu. I am very thankful that we have an nhs and think that people take it for granted. We have worked out how much my stay would have cost including procedures etc and the figures are astronomical.

I am eternally grateful to the dr’s who resuscitated me twice, to the ICU nurse who sat with me all night and who was diplomatic when I asked if I was going to die and he couldn’t give me an answer. For everyone who was involved in my care and ultimately for the fact that I was able to leave hospital alive. Without them I wouldn’t have been able to.

But should one be grateful to all nhs staff? Absolutely not. I have come under hospital services now for three years, and the burocracy and admin is shocking, from non received appointments to rude staff, and don’t get me started on the physio’s, the most incompetent people I have ever met - ever.

I think that in any walk of life though people who are in public facing roles face a lot of rudeness from the public and the nhs is no different. The way I heard some patients, and more to the point some relatives of patients speak to staff was atrocious and completely unnecessary, from complaining about the kind of tea in the relatives room to the fact that they had to wash their own cups when in there. There’s just no need for that.

But do I think that waitresses need gratitude? No of course not. It’s not remotely comparable to do a job where you’re helping an establishmentt make yet more money and when in most instances you’re expecting tips from the general public. People choose to be waitresses, it’s not remotely the same as being a dr or nurse or HCA,.

I wouldn’t want to be either and I wouldn’t be rude to waiting staff any more than I would to an HCA, but there’s a vast, vast difference between someone who brings you back from certain death and someone who serves me my chicken and chips at some kind of hiked up price....

lolaflores · 07/07/2019 12:01

I've come across some shockers...who were colleagues in the NHS. One actively went put of her way to make clients lives difficult. Another did the bare minimum despite all of us under pressure.
I've had referrals lost and had to chase departments endlessly.
So.
They are human or sent by GOD

Greyhound22 · 07/07/2019 12:10

I'm currently in hospital - I was discharged last week after a week in and was bought back in by ambulance last night so basically a failed discharge.

Bollocks to the all NHS staff are angels quite frankly. There have been some fabulous staff here and I realise the treatment is not always fabulous as they are so short staffed but there are also some absolute twats to be honest - snapping at me when I politely ask what is happening with MY treatment - ignoring me saying I was in pain repeatedly - leading to it taking 3 days to get antibiotics for a water infection.

I have had some fantastic treatment on the NHS - at the moment it has been abysmal - yes I am grateful for it being free at point of use (not free however - we all pay for it) but that doesn't excuse bad treatment and awful administration.

I have seen some awful staff over the last twelve months - mainly nurses as I have been on the ward - dragging their feet - sullen etc. At the end of the day these people are being paid to do a job. It's a difficult job and badly paid but so are lots of jobs.

New posts on this thread. Refresh page
Please create an account

To comment on this thread you need to create a Mumsnet account.

This thread is closed and is no longer accepting replies. Click here to start a new thread.

Swipe left for the next trending thread