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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Waiter there's a fly...

52 replies

idoliketobebesidethesea · 27/06/2019 00:01

Well actually there were two flies in my sons milkshake. On a hot evening in a city near a river, I get that there are flies around and so truly didn't make a fuss. Lovely waiter looked horrified and replaced (half drunk before he were noticed) Confused with a new milkshake. However when we then got the bill the milkshake was on it. WIBU to be raging?! I then complained and it was taken off but still, not great is it? Should say it was in a Hard Rock Cafe so tbh I would have expected a free glass/key ring or something. I really don't think I should have had to complain, I didn't re the bloody flies in the first place. Kind of took the shine off the evening.

OP posts:
bigredvase · 27/06/2019 06:55

Was there 2 milkshakes on the bill or 1?
If the flies landed in the milkshake while you were sitting outside it's not the restaurants fault is it?

BeanBag7 · 27/06/2019 07:00

I would expect a refund OR replacement especially since there's nothing the restaurant could have done to prevent this. You got a replacement milkshake.

You then made a fuss and got a refund too to IMO they had already gone above and beyond.

To then expect a free merchandise is frankly ridiculous. If they gave away a glass everytime someone had a (very minor) problem with their meal they would lose lots of money!

So in response to youre question: yes, YABU to be "raging".

VenusOfWillendorf · 27/06/2019 07:55

How many milkshakes did they charge you for? 1 or 2?

I'd expect to be charged here for 1, but not the replacement. And I'd only expect the replacement if the fly was there when the milkshake arrived - but you only noticed it half way through so you don't actually know when the flies arrived.

Either way, it seems they haven't charged you when you asked them - so why on earth are you still raging about it?!!

I've had the odd fly land in my beer. I just fished it out Blush

TidyDancer · 27/06/2019 17:59

Oh was it just the one milkshake that was on the bill? I assumed from the OP that it was two. If it was just one then this is even more ridiculous.

magneticmumbles · 27/06/2019 18:09

I could understand you being angry if they'd charged you for both drinks, but you had 1 and a half and they charged you for one. Was there anything wrong with the second drink? No. So why would you get it for free?

NoParticularPattern · 27/06/2019 18:13

Did they charge you for two drinks?! Because that’s the only way I can see that I’d be annoyed about this. If they only charged you for the original, which was half drunk before discovering the flies and then gave you the second with no additional charge (presumably this was also drunk?!) then why on earth would you expect anything else? You’ve already had what you paid for plus an extra half. You’d have been entitled to a refund if they’d not replaced it, but why would you expect a refund when they did replace it?!

tillytoodles1 · 27/06/2019 19:02

So you were raging because you expected a free milkshake AND a gift for something that wasn't their fault (unless the flies were in it already}. You're an entitled madam aren't you?

SpitefulBreasts · 27/06/2019 19:13

Yes, you are totally unreasonable to be raging, I mean seriously who on Earth is raging about 2 flies in a drink. As for it taking the shine off the evening, please op get a grip.
You come across as a real cheeky fucker, you want free merchandise, WTAF

MorganKitten · 27/06/2019 19:23

You didn’t make a fuss when there were flies in it, you got a new milkshake, which I’m sure your child drank. Why on earth are you raging?

Snappedandfarted2019 · 27/06/2019 19:28
Biscuit
Unihorn · 27/06/2019 19:29

This is why restaurant prices go up all the time. To cover the cost of vouchers for pointless complaints, fuelled even more so by social media these days.

KitschBitch · 27/06/2019 19:31

Snappedandfarted made me pml!!!!Grin

KitschBitch · 27/06/2019 19:34

Still laughing. Definitely should not drink wine in the sunshine!Shock

AmericanLemonade · 27/06/2019 19:38

A fly was in my gin the other day I fished it out with my finger and drank the rest of my drink, DP said ‘you’re so gross, I love you’ Grin

problem1234567 · 27/06/2019 19:39

If you're angry about being charged for 1 milkshake YABVU
If you're angry about being charged for 2 milkshakes YANBU

Crunchymum · 27/06/2019 19:40

So you were charged for two milkshakes?

starzig · 27/06/2019 19:42

You should only have been charged for one.

Purplejay · 27/06/2019 19:49

I read this as you were only charged for 1 milkshake . I think replacing it was enough you should not have expected a refund as well and to expect freebies too is really taking the piss. There are flys outside. Get over it.

Unihorn · 27/06/2019 19:49

Also if you were charged for two it was most likely a mistake given that they then took it off anyway. In my restaurant you can't get any food or drink without a ticket out through first, regardless of whether it's a remake, to account for stock. It is then taken back off before the final bill is presented.

HeresMe · 27/06/2019 19:57

Sit inside next time OP.

Ginger1982 · 27/06/2019 20:26

You were sitting outside and some flies flew into the milkshake? YABVU. FFS.

feathermucker · 27/06/2019 20:29

Playing fast and loose with the word raging there Biscuit

Celebelly · 27/06/2019 20:34

Were you sitting outside? If so, this veers from slightly OTT to YABVVVVVU.

Sexnotgender · 27/06/2019 20:37

YABVU.
People like you are the reason I’m glad I don’t work in hospitality anymore.

bobstersmum · 27/06/2019 20:48

Would you complain if you sat outside with your coffee and it went cold quickly because it was cold outside? Because that is something else that's out of the waiters hands too. Wally.

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