AIBU about queue jumping?

[Yummum26]

I was out shopping with DS today, returning some bits in a returns queue. The line was forever long, about a good half hour wait. A lady rocks up and says to me "the lady in front if you was holding my place and now she's gone, can I get in front of you"?
I thought, she could be lying or telling the truth so I said ok but if she could queue up just behind me as DS was hot and cranky and tired. She made a fuss about how her place was held etc and I thought, hmm, some people would have just said no. I at least said ok, but behind as I have DS here to get home. She seemed to stick right by me and wouldn't budge and then pushed past me when I was next to be served! Did i do something wrong? She had no child with her and has no idea what its like, and I was being nice! Especially with the humidity!

@BigRedLondonBus
Actually, I think that your situation was slightly different - the man was there, he was using his waiting time to fill in a form which he could have tried to do standing up in the queue... under those circumstances I wouldn't have had a problem "keeping his place".
However, the OP definitely should have stood her ground against the queue jumper.... It really annoys me when i've only got a few things to go through the checkout but am waiting my turn when someone in front of me lets someone push in as they are effectively making me wait longer.
And in my view the "standing in the queue to save a place for my Mum/ husband / son" excuse only works if the person in the queue has the basket / trolley - the person they are waiting for might be returning mouldy tomatoes or somesuch (as a PP suggested), but if their turn came before the other person arrived they would be able to start to go through the checkout and not hold the whoe queue up.

Yabu for saying cray cray unless you are 9
And for allowing a queue jumper to get ahead (or even behind) you.
Very loudly ask them to join the end of the line next time.
That way, even if you don't shame them into leaving, hopefully the shop assistants will ignore them
This is Britain (presumably) and queue jumpers will not be tolerated!
It's enough to cause a riot in the line

I don’t think saving spaces in the queue is right in any circumstance, you don’t really have a right to save a space for someone behind you as that person is then only pushing in front of the person behind the one who “saved” the space, it’s not her space to give, he should have filled in the forms before coming to the post office, that’s what normal people do.

I get this in my local Waitrose. Old, posh dears barging in with their trolleys saying 'you don't mind if I pop in front of you do you, dear?'. They look like someone's shit in their handbag when I smile sweetly and say 'actually, I do. Get in line, grandma'.

I would have been a tad if I had been behind you!

I'd have said "No sorry, the person in front of the person holding a place for you was holding a place for me, so I'm still in front of you. You could ask the person behind me if you can stand in front of them"

Hopefully by the time she'd made sense of all that she would give up!

I'd be honest and say "Sorry I've already been waiting for half an hour, no way do I want to wait for another second longer here than I have to."

Anyway, what's done is done. Think I was just a bit shocked. Well I made my returns in the end!

Am I the only one wondering why there is a 30mins 'returns' queue in any shop when it isn't the few days after Christmas ?

It was Primark. And something I've never ever seen b4, as I and said weird shoulder rubbing queue jumper lady was inching forward, there was a dude with not 1 but 2 suitcases full of returns. I'm talking hundreds of clothing being returned. Or exchanged. That may have been one of the reasons...