Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To complain to hotel

21 replies

ViolatedVegan1 · 23/06/2019 17:15

Yesterday I attended a wedding which was lovely. After they had a buffet style meal. I have been vegan for 30 years, I chose the vegan options, vegan burger, mixed veg, salad etc.
When I went for second helpings I saw the chef turn the meat burgers, sausages, bacon etc (all oozing in oil and meat juices) and then use the same utensil for the vegan burgers and vegetables. Obviously I didn't eat any more and have felt sick at the cross contamination.
Also I asked for vegan spread and milk, which i was given, but later was told they didn't stock this??
I have had an upset tummy all day today, possibly my body reacting after years of plant based diet not coping with dairy which I suspect I was given and the meat juices through cross contamination.
I know meat eaters might not get it, but I do feel a little violated and upset.
I want to complain, but am I just adding to the perspective that vegans are annoying??
Fyi I never preach and have no problem with anyone's personal choice, but expect mine to be respected as well.

OP posts:
Teaandabiscuitplease · 23/06/2019 17:16

Yanbu

Haggisfish · 23/06/2019 17:17

Yanbu at all and I say this as a committed omnivore

Disfordarkchocolate · 23/06/2019 17:18

I'd complain. That's pretty poor.

BumandChips · 23/06/2019 17:18

YANBU at all, and I eat meat. I would complain.

sincethereis · 23/06/2019 17:19

Complain, yanbu

Sirzy · 23/06/2019 17:19

I would contact them and explain.

Their lack of understanding of cross contamination is quite worrying not only from a veggie/vegan perspective but what about those with allergies?

They need to check their systems

orangeshoebox · 23/06/2019 17:19

yanbu
separate utensils are a basic good hygiene requirement.
never mind your diet but the cross contamination could be real risk for allergic people.

PatchworkElmer · 23/06/2019 17:20

YANBU! What if someone had an allergy? They should understand the basics of cross contamination.

My son has a dairy allergy, and I’m a vegan. He was really poorly recently after a restaurant put dairy in his meal, after explicitly being told about his allergy.

Cath2907 · 23/06/2019 17:20

YANBU and I too am omnivorous. That is really poor practice that violates the needs of vegans, vegetarians and a variety of religions where meat is not eaten or specific meats not eaten.

iklboo · 23/06/2019 17:20

Definitely complain. It's poor food hygiene as well as being unacceptable to you and other vegetarian & vegan guests.

Ash39 · 23/06/2019 17:22

You are definitely not unreasonable, and again, I'm a meat eater. That's terribly disrespectful and unsafe. The hotel need to be aware

BitchyArriver · 23/06/2019 17:23

I think you are being both UR and NU.

On one hand, the hotel needs to address the lack of training amongst the staff. Cross contamination or giving someone the wrong products could literally kill a person with allergies.

On the other hand, if your complaint gets back to the bride she will be devastated (I know I would be) and it will taint the memory of her wedding reception.

It’s a tough call.

nocoolnamesleft · 23/06/2019 17:27

I am a carnivore, and don't really get veganism. However, I have done bbqs with a vegan option. I used separate bbqs and separate utensils. I provided nut milk and pure spread. I may not get veganism, but I want to be a good host. Catering companies ought to have stricter rules than me.

forkfun · 23/06/2019 17:28

YANBU. I'm vegan and was recently served a vegan burger at a pub that tasted of meat juices. I'm sure it was handled with same utensils or possibly kept on same plate. I couldn't eat it. Didn't complain or say anything to anyone, because I didn't want to be 'that vegan'. I'm annoyed with myself though, because, like you say, if a vegan option is given, then restaurants need to make sure it's actually vegan.

Tucobenedicto · 23/06/2019 17:30

I work for a food distribution company delivering directly to kitchens...honestly if you seen what goes on in lots of them you wouldn't eat out again...and most chefs I've dealt with cannot be bothered with vegans or vegetarians...it really would surprise you...

francienolan · 23/06/2019 17:33

I'm not a vegan at all but I would complain. If they brush your complaint off I would complain to environmental health actually, because if that is the case it is only a matter of time until it really harms someone.

I have an allergy where cross contamination can be really harmful, this kind of thing is serious.

Finfintytint · 23/06/2019 17:39

That’s really grim and they are not taking their customers wants seriously at all.
I provide meals for a vegetarian lady and I have separate pots, pans and utensils that have never been contaminated with meat that I use to prepare her meals.
It’s shows no respect and contempt.

Kyogre · 23/06/2019 17:42

YANBU That’s really awful.

lookingatthings · 23/06/2019 17:43

*@Tucobenedicto

I work for a food distribution company delivering directly to kitchens...honestly if you seen what goes on in lots of them you wouldn't eat out again...and most chefs I've dealt with cannot be bothered with vegans or vegetarians...it really would surprise you...*

I work in hospitality and unfortunately I'd have to agree with this. Bad practice is rife.
YANBU

herculepoirot2 · 23/06/2019 17:44

I probably wouldn’t complain because I wouldn’t want to upset my host, but YANBU to be angry.

SunshineCake · 23/06/2019 17:50

If the bride gets upset then she's being selfish. The lack of care could have killed someone if they were severely allergic.

New posts on this thread. Refresh page