What the hell do I say? (House buying crap)

[NewYoiker]

Using a mortgage advisor we got recommended from a friend who happens to be a financial adviser.

I've just realised he's been copied into all the correspondence we've had. Theyve sent him letters that discuss my sketchy credit history because of fraud and he's been copied into emails about time off work because I had a miscarriage.

I'm going to ring them in the morning but Aibu to be really fucking angry ?! What can I say to them?

Wow. I would be so angry. They’ve broken a lot of rules.
I’d want them to waive their damn fee for starters!!

@moreismore thank you! I'm so angry I'm also really hurt that a friend of my husband's has been copied into very very personal documents

GDPR!!
I’d go mad- disgraceful!!

H my god I'm just checking now and he's actually been sent the encrypted email that contains our actual mortgage application to the mortgage company with instructions on how to access the documents. I mean he's a lovely guy and wouldn't look but they've sent him everything

That’s terrible!

I'm definitely not overreacting here am I ?

Did they think your friend was acting as an agent.

It’s not uncommon in property purchasers for the world and his wife to get copied in. Some people seem to like the attention.

Sorry, an agent on your behalf as your FA. Not an estate agent.

@MonkeyTrap well I thought that but I asked how they knew his name and DH said he was asked how he found them and he said specifically it was friend blah blah but he does do work for them as a financial advisor so they probably know him in that capacity and got carried away but it's still horrendous

I agree it’s not great. But being a professional who deals with property transactions I can see how it’s come about.
They’ve probably assumed your friend is engaged in a professional capacity and is therefore not concerned with the ins and outs, but is assisting you in financial matters.

That is absolutely appalling - I would go mad over this, and maybe even report them for gdpr breaches.

They’ve probably assumed

Professionals shouldn’t make assumptions...

How did this happen? Who sent him/copied him in on the files? Dh is an IFA.

Oh wow. I'd be so angry!

Our mortgage broker copied him into all the emails and sent out a letter with our mortgage application on it and an encrypted with our actual application on it, enclosing my contract of employment and sickness history relating to a recent miscarriage as I had to account for time off

I cannot see how this is professional at all.

I'm so angry. I've been assured the friend has deleted all correspondence but that doesn't change he has had it. I need a plan of what to say tomorrow- maybe I should just hand their arse to them

How is the Mortgage Advisor supposed to know that he's your friend?

And it seems that your friend has a financial connection with the Mortgage people so that he gets a cut of the fees. Presumably he gave you the recommendation, then told the MA that he was your FA in the process.

It sounds as though it's your friend that needs his arse handing to him. That's very devious on his part.

I wouldn’t be happy with this at all!

Can you contact theorncimpalints departments and withdraw the applocation

I would phone up and raise a complaint about a breach of GPDR. Personal information should only be shared to those who need access to it. Your friend doesn’t need it.

sounds likely you have a claim against them for breach of the Data Protection Act as well as breach of privacy. They will need to pay up!

So the financial advisor got copied in on your files? Not the mortgage broker? And you didn’t give permission for this?

He's broken the law and is in breach. You need to make a complaint. That was careless and unprofessional

The mortgage company are totally at fault, however, why did your friend nor flag this up with yourselves or the company after the first email was received by him?

Unless you told them otherwise, the mortgage broker must be breaking so many laws and in major breech of data protection. I'd be angry too. Totally unprofessional.