Every time I book it something goes well. He is deaf and autistic. He needs help getting on and off the train and leaving the station.
Today he was assisted on to the train. He got to his first destination. No one there to meet him. Took him ages to find someone.... They hadn't been notified. Apparently they got the email but as the first station hadn't rung them they didn't go to the platform... 🤔
They did offer to walk him through the shopping centre to the next station.. He managed to get on the tube and off at the next station. He found someone at the next station and facetimed me. I told the man where he was going and he quite rudely said "Platform 2" I had to ask him to take ds to the train.
Coming back he got to the station. They had no record of the disabled assistance!! They were very helpful though and put him on the train....
He's currently on the tube heading back to the next station. The lady is supposed to be ringing the next station to say he's on his way... He's having Mcds first... Well deserved I think... Why offer the service id it falls apart every time he travels? I would love a glass of wine but I'm on antibiotics!!! 😔 😔 😔 😔