To think some of these sales techniques are obselete?

[ethelfleda]

Or at least will be?
Does anyone still use these and find them effective? Things such as NLP, ‘mirroring’ body language, certain language use or using postures of power etc etc
As society has become more modern, surely effective sales techniques will change too? I cringe at the thought of someone trying to sell me something by trying to use some kind of pseudoscientific mind control!

I will caveat this though by saying that I am not a sales person so could be talking out of my arse.

Sorry you had a bad experience but not all companies are the same. But I can understand your cynicism

Sales Trainer here
I’ve never really liked a lot of the psychology stuff around selling BUT there is something about adapting your style (verbal and non verbal) to the person you are selling to. Good sales people will be product champions who are providing you with the information you need to make a choice rather than pushy arseholes who are using mind control to make you do something you don’t want to. In all my many years of selling I have never to my knowledge sold something the customer didn’t want or need and unless the customer was happy then I wasn’t, even if I was making money from it
To be honest if the customer can easily spot you are selling to them then you are using the techniques badly - probably because I know them so well it’s really obvious to me when someone is doing it and it really annoys me. Bad sales people offend me!!

I don understand cold callers when these days it is SO easy to be super targeting your customers/prior customers and potential customers on social media!

That’s bollocks. My IFA & insurance companies don’t even have my phone number. All correspondence is by email, post or face to face.

I prefer to use email or letters if it's really serious, precisely because I want records of what has been said. Insurance companies have been really bad in the past trying to make me agree to things on the phone. They did it to my DD as well when she had to make a claim.