To think I shouldn't pay?

[Sleepinginthebathroom]

Didn't know where else to put this.

My car was written off a few months ago (not my fault) and insurers took it away without explaining the process to me.
Had a nightmare with them from start to finish, everything took ages to sort and they kept sending stuff to the wrong place and giving me the wrong info.
They gave me compensation, case closed recently, and I thought it was all resolved.
I've still not recieved the COD though, and I was waiting for that so I could go to the DVLA and say the car was scraped.
I didn't know what to put in the boxes that say about the new keeper etc as I didn't know what was happening with the vehicle.

I have now today recieved several fines (bus lane type stuff) for the old vehicle.
Which apparently was not scrapped, but sold on to someone else.

What do I do?
I can contest the fines, but technically I am the registered keeper - which is my own stupid fault really. I figured the car was scraped, no rush, may as well wait for the info from the insurers about who to say is the new owner etc.

But equally, the car was scraped, i didn't sell it, I don't own the car and I wasn't driving.
I'm worried about ant more fines and points that could be on their way to me in the post!

Surely it's not fair that I should have to pay?

I still think that saying “I wasn’t driving” should be sufficient to avoid paying the fine. Think about it - loads of cars are driven (legally) every day by someone who isn’t the registered keeper. They have to prove beyond reasonable doubt that you were driving - what evidence do they have?

Salvage companies buy the cars and dodgy people do them up and re sell if they aren't too badly damaged.

P.S. The new owner then has to apply for another Log Book before they can legally drive it on the road.

Call the DVLA and explain. Email the insurers and make sure you have some paper trail somewhere that states what they did.

It wasn't Hastings by any chance was it?

Surely, whoever took your car had you sign a form and gave you a copy. No?
And you should have paperwork to say it was a write-off and how much they gave you in compensation.

I have paperwork saying here are your options buy it back from us or we can pay you X

But no paperwork confirming my final decision. Though I do have bank statements showing that amount of money going into my account.

I signed a little computer thingy - no paper copy for me
I'll go through all my paperwork again and see what I can do
And Im just looking into contesting the fines today

It's not a huge amount, I've debates just paying it to not have the stress. But I'm more worried about if any points start coming through. With no log book they're clearly not driving it legally, and seem to be happy building up fines!

Stop stressing. It's going to be simple to sort it out if you just do the paperwork and tell them you were not the driver, in the first instance. Then explain the situation, and direct them to your insurance company's Head Offic address.

Meanwhile send off your log book to the DVLA with a note! Ring them fisrt if it makes you feel safer, they may have better instructions.

Even if you signed on the computer by ticking a box the insurance company WILL have a record of you having done that - the system would have generated a paper trail.

Ask them for it. If they refuse explain you will be making a make a subject access request (and do it). I would also report to they police.

god knows what insurance companies get up to with these written off cars

Same with computers. Dog knocked tea all over brand new laptop (my fault, shouldn't have put it down on the floor) - I'd had it three days! Insurance had a hoo-hah, paid up, took possession of the laptop, and I thought that was the end of it, until I got one of those blackmailing e-mails - you know the type "Your password is xxxxxxxxx. I have put spyware in your computer and recorded all of your conversations, I can do this even when your computer is switched off. I have all of the sites you have visited online, and video recordings of you doing private things* etc. I'll send these to everyone in your address book unless you pay me".

And they DID have my password - for the old computer (I put a different one on the replacement). The only way they could have got that is FROM the old computer. I didn't even give it to the insurance company because I couldn't find my notebook with it in.

*For the record, anyone who wants to sit through umpteen hours of me doing my private stuff( ie eating crisps and binge watching Netflix) is very welcome to any footage they are given.

My parents bought me my first car from a close family friend. It was a total nightmare from day one and after a few months it broke down in the middle of a busy street. When the garage came to repair it they discovered it had been written off about 5 years earlier and wasn’t supposed to exist any more.

I was 17 and it all went through my parents so I’ve no idea what the deal was with the log book etc. but they were furious with the friend who’d sold it to us.

Contest the amount they gave you for scrap. You could have had it taken to garage and repaired. They always give low valuation. Also get back your excess and NCB if wasn't your fault
Write to appeal tickets asap explain situation and you were not driving
They are responsible, contractor should have registered with dvla when sold. You could have done sorn

They can be real crooks. I was told a car I had crashed was written off. A few months later got a call from a total stranger asking if I still had the spare electronic key. I was really confused and told them it had been in quite a nasty accident and I thought it was scrapped. I then asked how they got my home phone number and they couldn't get off the phone quick enough. Never heard from them again.

It's okay. Its not your fault at all. I was in a nasty accident once and the car was scraped. I don't remember doing anything else? A month later I think I did write to the dvla to tell them it was scrapped. You need to ring the dvla today and get it sorted before more fines pop up, or worse its used in a crime.

OP I'd call up DVLA today for guidance, don't rely on your useless insurers. Make a formal complaint to your insurer and leave them an honest review on trust pilot. Also contest the fines and if you have any proof that the cars been written off then send that off with your appeal.

Being the registered keeper isn't the same as being the owner. It even states on the V5C "This document is not proof of ownership"

Just respond the whoever's issued the fines stating the vehicle was involved in an accident on X date, recovered by your insurance company on X date (and has been on their possession since) and you received payment for the vehicle on X date (I assume you have proof) and that's as much as you know.

Don't pay the fines! They'll never stop, you'll be forever stressing that another one might come through the post
I'd call DVLA for guidance. Or, even better, see if they do an online chat that you can save and print.

Do what Buccan says ring up and say you have proof you were paid out by insurance company for your car

After that you dont know what happened to it

Ok have very recent experience of car write off. Just because they have wrote car off and said they will sort everything. YOU are responsible for informing the DVLA using the yellow portion V5C/3 read your log book!!!!!! It will probably make no difference to the DVLA re what the insurance said they will deal. Failure to inform dvla of any changes you can be fined/prosecuted. In the dvla eyes it’s wrote clearly on your log book what you have to do as the registered keeper. Sorry babe this could cost you, I hope you can sort it or the insurance guys will shoulder the costs.
First thing to do right NOW !!!!! This minute check any information your insurance guys may have emailed you about documentation they require from you xx or action you have to do

Having just googled, apparently when a car is written off it is still the registered keeper job to tell the DVLA, and the fine for not telling them immediately is bigger than a bus lane fine.

It looks like the fact that you did not own a vehicle on the day the incident occurred is a standard ground for appealing against a bus lane fund. Though you do have to explain what happened to it.