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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Ignorant and PA tradespeople knocking and touting for business

19 replies

WeBuiltThisBuffetOnSausageRoll · 15/05/2019 14:28

We have a hedge at the front boundary of our garden (next to the pavement) which we planted ourselves 5 years ago. We deliberately chose to have a selection of different deciduous native British species and to have them growing independently as individual bushes but tightly together so as to function as a hedge, if that makes sense.

They provide shade and privacy in the summer, when we're likely to be using the garden, and then shed their leaves and look beautiful, bare and wintry once the colder weather comes.

We've nothing at all against single-species evergreen hedges that are cut into a squared off/boxy shape - our NDN has one between their house and ours and it looks nice and defines the boundary well.

Therefore, we have a hedge trimmer which we use regularly to maintain our side of the boundary hedge but use secateurs and loppers to keep our front hedge under control as and when it needs it, whilst still retaining it's free semi-wild 'meadow' look.

We've had a number of very complimentary comments from neighbours about how attractive it looks and nobody has ever said anything negative about it.

However, we keep getting people coming to the door from gardening companies, asking us if we'd like a quote from them to 'get your hedge sorted out', and it's getting very tiresome now. By 'getting it sorted out', they clearly mean firing up their hedge trimmers, taking half an hour to cut it into a boxy shape, which would look ridiculous, and then looking to take probably £50-£100 from us for their trouble.

They always talk about it pityingly as if it's 'obviously' an embarrassment that needs urgently seeing to, because, to their simplistic thinking, it's a hedge, but it isn't 'hedge-shaped'. They often approach us at entirely the wrong time of the year to be pruning them back and just can't get the concept of 'native species' into their heads, even the ones who claim to be 'tree surgeons' (and therefore are probably looking to double the quote on that basis).

Incidentally and completely off the point, I understand that gardening and arboreal care is a very skilled job, but I've just heard an article on the radio about actual surgeons, who treat unborn babies with spina bifida in the womb, so let's keep things in perspective here.

They're amazed when we say "No thank you, that's how it's supposed to look and therefore how we maintain it and we're skint anyway." and persist that, "But I could really smarten it up and make it look bland nice and neat." I wonder if they have colleagues in the building trade who keep travelling to India and offering to 'square-off' all the curved edges of the Taj Mahal to make it look more like a normal office block.

AIBU to think that, if you're going door-to-door touting for business based on your specialised trade (which I hate anyway - just put a leaflet through the door if you must), you should actually have a vague idea about that trade; and then, when gainsaid by the member of the public whose home it actually is, neither persist in demonstrating your ignorance further nor make patronising critical (sometimes insulting) comments and assumptions based on your manifest lack of knowledge?

Do we really have to go to the effort of getting a sign made up to say "Yes, we do know that our hedge doesn't look like most hedges - that's how we like and maintain it, so we aren't interested in paying you good money to completely destroy its character" ? Not that they'd bother reading it anyway....

OP posts:
WeBuiltThisBuffetOnSausageRoll · 15/05/2019 14:28

Sorry, that was rather long....

OP posts:
CountArthursgroupie · 15/05/2019 15:08

Your hedge sounds beautiful. I can only suggest the MN favourite of not answering the door!

BurpingFrog · 15/05/2019 15:13

YANBU and maybe a sign would be worth it. If they still ring the bell, you could open the door, direct them to the sign once it’s clear who they are, and close the door again.

Anyway, what I was wondering is would you post a picture of your hedge? Or, even better: multiple pictures of your hedge in the different seasons? It sounds glorious!

Bananalanacake · 15/05/2019 15:14

or tell them you are a tenant and they can only talk to the home owner via your letting agency who you have forgotten the name of. I use that one. how are they to know i own the placeGrin

recrudescence · 15/05/2019 15:15

Next time fly into a murderous rage and chase them off your property with a pair of newly-sharpened loppers. Word will soon get round that your hedge must not be dissed.

peachgreen · 15/05/2019 15:23

I really want to see a photo of your hedge now, it sounds lush.

queenMab99 · 15/05/2019 15:29

My front garden is a (ahem!) wildlife garden with trees and bushes, and wild flowers where the lawn would normally be. I also have 'tree expert's and gardeners offering me the chance to pay an extortionate amount of money, to 'tidy up ' my garden. I laugh in their faces, and say no thanks!
The birds love it!

mogtheexcellent · 15/05/2019 16:01

your hedge sounds amazing!

Crazycat16 · 15/05/2019 16:03

Get one of these. We have only had one random try to sell us something since we stuck one on our door.

Ignorant and PA tradespeople knocking and touting for business
CurcubitaPepo · 15/05/2019 16:33

I’m a nosy bugger, could you post a picccie please ??

IncognitaIgnorama · 15/05/2019 16:36

We have a hedge like yours - no fucker comes offering to cut it though AngryGrin

100Birds · 15/05/2019 16:37

When I open the door to a trade person I don’t let them start their spiel - just say “no thank you” and shut the door! Just don’t engage, it’s your house and your hedge and that’s that!

NoSquirrels · 15/05/2019 16:43

Once a door-to-door touter called round and asked who maintained our hedge. I said I did. He looked at me, have a smirk and said “I could tell it was a woman” and then offered to “sort it out properly”. So I politely declined shut the door on him and went back to my work.

10 minutes later his foreman also called to enquire whether we’d be in need of any gardening help. I declined, and pointed out he might want to tell his younger employees that bring sexist and insulting is not a great way to drum up trade.

And don’t get me started on the bloody “fascia boards” double-glazing lot.

Zofloramummy · 15/05/2019 16:46

Haha! Next door to me also has shrubs and a tree instead of a traditional hedge (I have the hedge and I hate it). I was stood outside with ndn discussing what we are going to do about the ivy which is on her side but growing rampantly up the wall. A chap walked over and offered to trim her hedge. We were like Confused because it isn’t a hedge! Then a van appeared and the chap in it shouted “do you want your bush trimmed love?” Must admit I giggled as I have a dirty sense of humour Grin

My ndn wasn’t amused. But I agree OP.

PickAChew · 15/05/2019 16:49

Your hedge sounds lovely. I don't justify myself to these people, simply state that I don't do any business at all on the doorstep. I did thank one guy for kindly pointing out to me that I had a weed growing in my guttering, though and said I would get dh onto it at the first opportunity :o

AnnieOH1 · 15/05/2019 16:53

Honestly if our experience with door step sales is anything to go by they don't always mentally connect anything they see with their sales patter. I've answered the door in a new build property on a small development still in progress to double glazing salesmen, boiler replacement people and new roof companies. I do wonder if they have to be seen by their companies to be asking at every house irrespective of facts, and whether things like your hedge are the type of thing that would be checked up on by their managers. What I mean is they know going to your door you will say no but can't risk not asking in case their manager checks.

longearedbat · 15/05/2019 16:55

Completely off the point, but proper tree surgeons receive a lot of training (usually at agricultural college) and are very skilled in their work and extremely knowledgeable. They are also usually very busy (a bit like plumbers and electricians) and don't need to go touting for work. So I would suggest random people offering to do hedge trimming are just a man, a van and some tools looking for some easy cash in hand work. They will also ruin most things they hack at.

ThorosOfMyr · 15/05/2019 17:06

I feel your pain OP. We have similar with ghastly double glazing salespeople. We have original 120 year old sash windows. They've been refurbished and painted and look bloody lovely. People comment on them all the time. Then when we have doggedly determined sales people attempting to sell me double glazing that has a life span of 20 years they cannot fathom how we can say no.

Also our windows are not draughty and our house is super toasty, before anyone asks!

PlinkPlink · 15/05/2019 21:59

Your hedge does sound lovely.

However, the very idea of sales is to make you think you need something that you don't actually need. If they didn't persist, they would be terrible at their job.

It is annoying though, most definitely. And I do prefer the stick a leaflet in your door type as you can take it or leave it then. Perhaps you can put up a 'No cold callers' sign?

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