I have had an e-mail from someone I am low contact with. This person, who I was previously close to, knows the reasons behind my low contact. They have, however, minimised their behaviour and have displayed some traits of narcissism/personality disorder, which has made reconciliation unlikely.
They have recently sent me an e-mail asking if I am cutting them off and how they love me and how hurt they feel. Does anyone have any helpful phrases I can use to not bring up their behaviour again and instead grey-rock them? I have tried Google unsuccessfully