eBay postage overcharge

[SaraSidle13]

I've been overcharged on postage after buying something from eBay.

Are there rules against this?

Some postage is more expensive, if they send signed for 1st class etc. Packaging materials always cost too, they dont come for free.
Anyways, you saw what it cost when you were clicking to buy, so not sure why you see the issue only now?

@MonaLisaDoesntSmile

Because it said it was £5 more than they paid and I'm querying if this is normal...?

I sell on EBay alot.

I charge for the actual postage plus the packaging materials plus petrol. It really isn't fair otherwise. Is the seller meant to absorb that cost??

This isn't about reasonable costs, though, is it? £5 more is a lot. I was querying whether it was normal. I'm not saying the seller should post for free...

Well it's relative isn't it OP, was the cist of the postage £1 and you were charged £6 - seems a bit excessive.

If it was £30, then the additional £5 would quite easily be the packaging material.

I get really annoyed when listing as ebay suggests the postage and it never factors in the 10% it charges. I resent having to pay ebay that.

It's now £2.95 to post 2nd class. So I charge £3.30.

Was the postage displayed when you bid on the item? Cos you can’t really complain if it was and you still decided to bid. And how do you know how much she paid? Does it have the small parcel stamp on it or something?

I’ve done this as a seller accidentally, but I only overcharged by £1. I think as the postage is listed when you buy it, and you were happy to pay that price it’s kind of just part of the cost of the item but £5 is a little bit much. Depends on the item/packing though. Im guessing it was fairly large? They maybe guessed the price and were wrong but you still happily paid it knowing the quote. I dont really feel that’s grounds to complain.

I run a largely Ebay based business - I provide 'free' p+p on all my items (I.e. inclusive UK p+p), it stops all these debates (and if I sell two or more items to one person I'm quids in).

The item cost you the amount plus the p+p cost that you knew beforehand. If you were happy with the total cost I think you have nothing to complain about.

I've literally said I'm not going to complain. It's £5. And I love the item.

Again, as already said, I'm querying whether it's normal or allowed, or is it a stunt some sellers pay to bump up the money.

Did you have a name change fail OP.. ?

It's been clarified that it's for postage and packaging - if it was a large/fragile item its entirely possible that it is reasonable, but if you're going to keep repeating the question without clarifying then there's not much that anyone else can add

@SaraSidle13 - how big was the parcel? A small one costs 4 GBP for 2nd class signef for and about 4,50 for 1st class signed for. I always ask sellers to post like this not to have things gone missing. Plus packaging, 5 gbp does not look unreasonable at all.

I thought the OP was overcharged by £5 for postage?

From what I think, the seller put the cost of a small parcel on the item and send it as a large envelope. It's clothing. So, I was expecting a small, soft packet type to arrive.

As I said, I'm not going to complain. It's more curiosity. I love the item, I've tried to bid on two or three different listings, hence why I was happy to pay so much for postage.

I don't sell on Ebay regularly, just now and again, so i just charge what Ebay suggests for postage - when you list something the website suggests a charge and i just accept that because i don't have any clue what it'll cost.
Someone complained to me that my costs were too high on a listing but they didn't have to bid if they didn't like it.

Whenever I buy anything I check postage and if I'm not prepared to pay the price shown I don't bid.

I appreciate how tight the margins are on postage etc and fees so a few £ overpayment on post irks me but not enough to complain as I knew what I was buying. If charged £5 and package was sent cheapest way possible then I wouldn't be happy.

I didn't know that eBay suggested a price. I've never sold on eBay.

Yeah, it mildly pissed me off at the time. I thought they were being a CF. So, I posted on here as a sounding board really.

It's not really a case that I shouldn't have bid if I wasn't happy with the postage cost. I accepted the cost in good faith that the seller would be charged that, or close to that, to post it to me. I didn't accept the postage cost as a way for the seller bumping up the price of the item, which is what appears to have happened.

But, I am happy with the item. I'm not going to complain to the seller. That's what I was using this thread for!