I’m afraid I’ve had to disengage from trying to get anyone to care for my mother or provide decent healthcare for her. GP, hospital and social services are more than happy to leap on her protestations that she’s ‘fine’, even when that ‘fine’ is when she’s been discovered at the bottom of the stairs with broken pubic bone & pelvis having fallen 10 days ago and surviving on water from crawling to the under stairs loo. But hey, she’s fine because the obviously confused, malnourished, unable to stand and obviously very ill woman says she is before being put on a stretcher... That was the last time I attempted to help.
They weren’t even going to treat the broken bones as she was ‘fine’ apparently. Fuckers. And then the hospital couldn’t quite work out if anyone had bothered to do xrays although she couldn’t walk & had been admitted with suspected broken pelvis. But hey, she’s elderly so why bother doing something like an X-ray right? They wanted to discharge her instead.
It took me over 3 days to get anyone to care enough to even attempt to ‘find’ a set of xrays and whilst that was happening I had a run in with a delightful nurse who did so much harm with her attitude and cruelty towards my mother, and me.
This revolting nurse accused her of bed blocking and told her to go home. Another nurse later told me that my mother cried. That same awful nurse was vile on the phone to me and told me my mother didn’t need a social services assessment because the physio had come that morning and she’d been signed off as being able to stand, walk, and go up stairs! Amazing feat considering she couldn’t even sit up and feed herself solids. So this nurse had also decided to cancel the rehab nursing home stay that had been talked about as the next step. Apparently the nurse had told my mother there was no reason why her daughter shouldn’t look after her at home instead, and my mother had just nodded.
This delightful nurse also ripped into me for not visiting or looking after my mother, and that ‘people like me should be ashamed of thenselves’, and that she would be discharging my mother that night and I was written down to collect her whether I felt like it or not, if I didn’t want her waiting in the cold.
Lovely woman. And over reaching herself somewhat on some one woman crusade to rid the NHS of all those pesky inconvenient patients...
I asked her sweetly if my mother would be walking out of the ward as she seemed to have made such a marvellous recovery. She said ‘no of course not, you can turn up and push a wheelchair to your car’
Oh. Right. Now, I’ve been in good communication with the hospital and staff, so I assume you’ve read my mothers notes before making these decisions?
By the way, I know the notes are in her file as another nurse phoned to talk about them earlier, so they’re definitely updated.
Yes? Ok. Right. I have a couple of small questions... (ignoring her rude response I plough ahead because I’ve lost my temper by this time, and I am terrified this compassionless hideous person is going undo everything I’ve fought for & kill my mother through her cruel actions).
So if you’ve read her notes, you’ll be aware that I live in X (city 300+ miles away), how are you anticipating I get to you this evening? Or are you just going to abandon my ill mother in a corridor hoping I might turn up? Oh right... you hadn’t thought about that.
Also, next little detail, I dont have a way of transporting her home. No, I don’t have a car or a liscence, no, I can’t actually hire a car, or a taxi, well, it’s a bit complicated for me actually, it’s in the notes though, that you said you’d read.... so is my mother ok on a bus? On her own? She’d have to wait all night at the bus stop though first (rural) What? Oh. Right. I see. Not good enough huh?
Well, as I said, if you’d asked me, instead of phoning to shout and insult me, or if you’d read my mothers notes, you’d have known that I’m been seriously disabled due to a illness that leaves me bed bound, and reliant on carers every waking moment, oh and unable to travel except lying flat. So, I’m just wondering how you’re expecting me to push my mothers wheelchair out of the ward later tonight, from my bed?
And yes, ‘people like me should be ashamed of ourselves shouldn’t we?’ Which bit was that exactly? That I can’t be there to insist you do basic medical care for my mother due to my own disability? Yes, I find that pretty sick making too...
She put the phone down on me!
Anyway, after much more effort and I’m afraid to say, crying down the phone whilst explaining how near my mother came to being thrown out of a hospital in her nightie, confused & with two broken bones undiagnosed and unstabilised or manages in any way... all out of some kind of spite... waiting for a daughter to come who can’t get there. Oh it beggars belief.
Well, someone finally found an X-ray, which I was reassured had been done on entry but had got lost (another nurse told me it was actually dated days after admission, basically when my complaints had started to get annoying to them). Also the ‘physio assessment’ was found not to have been done properly, it had been ‘estimated due to patients exhaustion and uncontrolled pain levels’?!
They had sat by my mothers bedside and asked her what she could normally do, which my mother decided was a test to trick her ‘into a home’ so lied throughout, and they lapped it all up although it was very clearly untrue, and wrote it down as having observed her doing it there and then in the hospital!
The redone assessment was with an OT and a physio, and they found she couldn’t do anything, and a nice, professional nurse (one id sniffled to on the phone after the awful one had hung up on me) made it clear my mother was badly malnourished not just from her fall but long term probably due to not coping at home. So, after medical treatment she went straight to a rehab facility for 8 weeks where she slowly regained some weight, mobility and also got over the shock of both the fall and such an awful experience in hospital.
At that hospital from the moment she got brought in it was like she had a DNR and a DO NO TREAT IN ANY WAY stuck on her forehead because she was over 60yrs old. Utterly terrifying. And everyone just carried on not treating her because they followed the person before.
For example, can you imagine going to A&E after a bad accident and them not making any effort to X-ray the limb poking out the wrong way or the cuts etc, because you are black? Or a woman? Well... turns out that’s what can happen if you look old. It’s bloody horrifying. She’s actually in her 60s but looks loads older due to grief and untreated illness, so she gets treated like she’s 80... it helped when I could talk to a doctor refusing to do any xrays ‘because at her age it was just about making her comfortable’ (which they weren’t even doing anyway!), and I actually got him to think about what her age was, and what she was doing up until a couple of years ago. Like, she could still be working! We will all definitely be working at her age when we get to that age. Ffs. Ageist bastards.
But she doesn’t help herself...
Unfortunately although she was assessed as needing carers at home she sent them all away. She passes all the cognitive tests as she’s great at seeming lucid for short periods of time in conversations about general chit chat. But she’s deeply paranoid about anything to do with social services or carers. She believes they take your pension book and you have no right to your money or house, or any of your basic hunan rights. And nothing will dissuade her otherwise. She also will not engage with medical professionals.
Soooo, I end up worrying myself to death and trying to get her help and doing everything I can from where I am, but I feel like I’m fighting her as well as the system a lot of the time, and in the end, it’s her she choice not to live a longer more independent healthier life.
She chooses to do risky things, to refuse all outside help except when it becomes an emergency, and to live a lonely miserable existence where she can’t cope and is slowly killing herself... and then is proved right that her independence will eventually be taken away... sigh.
It’s so frustrating and upsetting. But I have learnt that even if I just call, am visible somewhere, hospital and/ or social services staff can twist it into me being available to be a full time carer, no matter what they’ve been told.
The system is broken, and until elderly social care is fixed, people have no choice but to go through hospitals to force ss to act, or to tell ss that they won’t and can’t look after their elderly parents. It’s horrible for everyone, don’t blame the people going through it, fix the system.
Sorry, most massive rant ever!!!