M&S tills - celeb culture has gone too far

[Unfinishedkitchen]

I vaguely heard about talking tills but never experienced it until today when I was shouted at by some woman who I later read was Amanda Holden.

If you are an M&S marketing person or exec who signed this off you need firing.

I actively avoid watching ITV or celeb anything. Not everyone fawns over celebrities and I’d be surprised M&S customers are the right demographic anyway.

I almost jumped and dropped my first item when she started yelling this morning.

Rant over.

I had Ant or Dec (who knows) yesterday at the self-service till. Quite disturbing somehow.

Gimmicks don't really fit with M&S.

You can turn the volume off at the tills - thank god! What a stupid idea - hate reality shows.

Thanks for the tips about the mute button. Presume it resets at highest possible volume for each new customer!

I live in the arse and of Argyll, what do they say?
We'll probably get them when they've all retired!

Where exactly is that mute button?
Also, do the tills always speak or is this a new thing? The ones in our M&S have never talked to me, or maybe I need my ears checked.

I've never heard these! If you had a choice of voices that'd be cool. I'd go for Michael Caine!!

@QueenofCBA It's the middle of the lower edge of the screen on the 'welcome' page, a picture of a speaker. Press several times until the speaker is crossed out.

Can verify - mute button is a godsend.