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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this quote for cleaners is excessive?

69 replies

timestep · 01/04/2019 17:10

I have a young baby and will be returning to work soon and definitely not keeping on top of housework so have decided to get quotes for cleaners. I've never had a cleaner before so no idea what would be reasonable.
I have a 3 bed semi. Standard 1930s layout. Not particularly big. A small extension downstairs means there is a small utility/shower room which is additional to the small bathroom upstairs.
Just been quoted £22 per hour from an agency. They think it'd take 3 hours and would send 3 people so £66 per week. Is this excessive? I wasn't expecting it to be that much. I'm in the South East outside of London. AIBU to think that's a lot?

OP posts:
Skinnydecafflatte · 01/04/2019 17:12

Yikes, don’t have a cleaner but I thought they were more around £10/£12 an hour. Look elsewhere

LGY1 · 01/04/2019 17:13

The amount of hours in not unreasonable for a decent job, but the price per hour is!!
I’m in the north so can’t give you a meaningful comparison but our cleaner is £12 an hour

Seniorschoolmum · 01/04/2019 17:13

It sounds very high to me.
Can you get a recommendation from someone who lives near you? Someone whose house is always clean. Or try the local parish mag.

catchingzzzeds · 01/04/2019 17:14

That’s ridiculous. I’m an independent cleaner and I charge £12 an hour. I think it’ll probably take 2.5-3 hours a week to clean.

iwantavuvezela · 01/04/2019 17:15

Unfortunately the agency will be taking quite a cut of that money. In London you pay £10 - £15 an hour.

You could check if that price includes the, bringing all their own cleaning materials - but unless there is hardly anyone who does clean, then perhaps that is the price.

catchingzzzeds · 01/04/2019 17:15

And I’m south east too for comparison.

CountFosco · 01/04/2019 17:15

Molly Maid? Speak to a small local agency and get a quote for much less.

81Byerley · 01/04/2019 17:18

Don't go through an agency. Three people to clean a three bedroomed house and it would take three hours? Am I getting it wrong? I think that would equal one person taking 9 hours!

SilverySurfer · 01/04/2019 17:20

£22 sounds really excessive to me, as does three hours. I don't go through an agency and pay my cleaner £13 an hour. She cleans my 2 bedroom flat (1 room is used for storage) in an hour and I've never asked her to change the bed or do ironing and always make sure it's tidy before she arrives. Occasionally she will do an extra hour for cleaning out fridge and/or cupboards etc.

Is there any way you can find a cleaner other than from an agency who I think will always charge more? Ask your neighbours eg?

Varnas · 01/04/2019 17:20

3 people cleaning 3 hours a 3-bedroom house!? Unless it's an end of tenancy deep cleaning it's totally unreasonable!

Onepuddingisneverenough · 01/04/2019 17:21

That’s quite a lot
£10-£12 per hour is reasonable and 2-3 hours is reasonable
Our cleaner does 2.5-3 hours
Generally spends 1.5-2 hours generally cleaning then does one “big job” a week ie. all the bathroom tiles (1 fully tiled bathroom, and 2 fully tiled loos) then the next week she will do all the skirting boards downstairs, week after the oven etc

Zigbot · 01/04/2019 17:21

Yes that is too much money. I’m in London and have friends who clean. They charge between £10-£14 hour.

Alsohuman · 01/04/2019 17:24

That’s insane.

nutsfornutella · 01/04/2019 17:26

Cut out the agency and find someone direct. I see a lot of recommendation on FB selling pages.

blueshoes · 01/04/2019 17:26

Maybe for a one-off deep clean but 3 people for 3 hours at £22 per hour per week for a 3 bed semi is having a laugh. I would not use them on principle as it seems they are out to rip you off.

Personal recommendations of cleaners are the best. I pay £12 per hour in the South East for a good cleaner and don't use agencies.

timestep · 01/04/2019 17:29

They said 3 hours but if 3 people came then it'd only take 1 hour. Still £66 but works out as £22 per hour per person.
Am glad others think this is a lot! I think I will start looking elsewhere for independent cleaners.

OP posts:
motortroll · 01/04/2019 17:30

I pay £10 an hour mates rates in the south but she would usually charge around £12

malificent7 · 01/04/2019 17:31

I charge 10 an hour
..i might start charging 12!!! But 22 is too much!

NotStayingIn · 01/04/2019 17:33

Did they mistype? Three people for three hours?! No need for that level of service every week! They must mean they will do it in one hour, but send three people? Bit confusing. I pay £16 per hour in London.

jamimmi · 01/04/2019 17:34

Good grief. I have a similar size house. Cleaner comes once.a fortnight for 3 hours. 2 come for 1.5 hours at £15 an hours each so £45. Bring everything from bin liners to.a Hoover!

MaryShelley1818 · 01/04/2019 17:34

I pay £12 an hour.

happyhillock · 01/04/2019 17:35

My friend's a house cleaner gets £11 an hour

stucknoue · 01/04/2019 17:35

We pay £15/hour for 2 hours

NotStayingIn · 01/04/2019 17:36

Oeps sorry just seen your update re it only taking one hour. Still too expensive like you say.

EmeraldShamrock · 01/04/2019 17:38

Can you hire an independent cleaner the agency is probably paying 12 to the cleaner.
I don't no if an independent would have insurance for breakage, if you have lots of valuables.

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