To put in a complaint about the postman.

[Februaryblooms]

Not the biggest problem in the world but has become a nuisance.

One of the local postman has taken to dumping a load of the multiple neighbours post through our letterbox on a regular basis. This is no doubt due to laziness as he can't be bothered to sort through the mail and walk the short distance to access the other flats round the back through a large gated (but always open) pathway. I've caught him in the act three times and addressed it each time, he apologies but continues to do this when he thinks we're not home and seems to be annoyed that I pull him up on it.

Our door is clearly numbered and he can't plead ignorance, for example we are (for the sake of the thread) number 135 and he's posting letters for 131, 138, 140 etc.

I've just caught him coming up the drive with a handful of post ready to insert it in the letterbox, again. I opened the door as he reached it at which point he looks at the post, puts all of it back in his bag bar one letter addressed to myself and hastily hands it over before walking off with a face like a slapped arse.

I don't want to get somebody in bother for something so trivial but if he's doing this with other people's post I suspect he may be doing the same with ours, and I'm expecting some important referral letters for DS.

AIBU to go into royal mail when im passing on monday and lodge a formal complaint?

I would yes. For all he knows you'd open it all & do something nefarious with the contents. I bet your neighbours would be / are equally pissed.

Absolutely complain, you've tried to be nice about it and he hasn't stopped - putting them back when he saw you proves that he knows it's not ok.
They can't just post it somewhere "near enough", they aren't Hermes!

Yanbu at all. I believe (though I may be wrong) that he’s legally required to deliver it as addressed, not knowingly mis-deliver it.

You can do it by phone or email but don't expect much more than a standard letter back from them they're really crap at this sort of thing

You need to report this to his head office.
I had a postman that was stuffing post he couldn't be arsed to post in the bottom of my hedge! I saw him do it from the bog window one morning and went out and got it. There was a load more in there too from weeks back. I gathered it all up and took it to the main office and they sacked him.

This is not good enough.

I don't think you have a choice really. I'd probably ask him when do I my fee for delivering the letters or shall I contact the post office myself

I would complain too. It would really worry me that confidential mail isn't getting delivered to the right person

Just keep putting it all back in your nearest postbox - people will soon complain when they don't get their post.

Definitely complain. People might be waiting on important letters and he’s just shoving them anywhere he sees fit because he can’t be bothered.

You’ve tried to do it nicely and so he didn’t get into any bother and he’s ignored that. He’s left you with no other choice really.

I would wait and let him carry on doing it for another week. Each day he delivers others mail, collect it and put it in a big envelope labeled with the day it was delivered. Then challenge him and repeat the process for one or two more days. Then go into the head office to return the mail to be properly delivered and with your written list of all the times when you notified him that he was miss delivering. Ask for him to be reassigned to a different route as his current one is clearly too much for him. Very passive agressive I know but might get more action than just a moan.

If you think that it would take too long for this process and you want people to get their mail, take photos of each piece to put in your envelopes and then deliver the mail yourself.

Is this postman Pat? :) I recommend you practise Ricky Gervais attitude as shown here:

YANBU, he’s failing to do the job he is paid for and also breaching your neighbours privacy.

I would write all over the envelopes “delivered to incorrect address, please deliver correctly” and shove them back in the post box -that way when all the other people get their multiple mis delivered letters they will all complain too.

I agree with reposting it in the nearest letterbox. There will be complaints from people and I am sure he will quickly realise what is going on and that he is making more work for himself.

He's leaving you no option but to complain. He's not doing the job that he's paid to do, which is to deliver the post to the place it's addressed to. Photograph the wrongly delivered post and then put it into a postbox. Attach the photograph to your complaint.

Definitely complain, those poor people might be getting into debt or all sorts because of this lazy bastard.

Please do , a postman had done this when i was waiting on something really important i needed and it resulted in a massive problem for me where i was nearly made homeless because of it.

I would complain I would also start putting all wrongly addressed mail into a post box with a not known at 131. They will soon seevhevis half arsing his job.

Of course you should complain. He is not doing the job he is paid to do and depriving people of their mail.

Yes complain! Cheeky lazy bugger!

Him not you!

Definitely complain but don't expect much from Royal Mail as they are terrible at responding to complaints. We ended up taking our long-running complaint to POSTRS and finally got somewhere. It is infuriating and from what I've seen on social media it is a shockingly common problem!

I'd complain. You've spoken to him directly and given him plenty of opportunities to change his behaviour. He hasn't left you any other option.

He's likely doing it at other addresses and not everyone is necessarily going to make sure mis-delivered mail actually gets to the correct recipient.

A definite vote for complain then. I'll do it first thing Monday.

His attitude absolutely stinks of self importance, I don't understand how he can take offence at being asked to deliver the mail to the correct address.

There are three posties I've encountered on this route, I don't know any of their names and it's obviously not appropriate to identify him by his skin colour so how do I ensure the right one gets the ticking off?

Given you’ve caught him in the act and given him a heads up that you’re on to him and yet he continues, I’d say you have a duty to complain.

Anything could be in the mail that he’s deliberately misdelivering- hospital appointment letters, late notices for bills, insurance documents etc. Just putting them back in the post box delays people getting their mail for another 2/3 days. Even if someone else makes a complaint, the Post Office will have to “investigate”, causing more delays when you already know exactly what’s going on!