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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To want the cashier in a shop to speak to me?

57 replies

Flowerplower · 02/03/2019 18:49

I live in England and have for a few years but didn't grow up here. So I don't know whether this is just "how it's done" here or not.

Sometimes in a shop I'll go to pay and the cashier will be speaking to her friend throughout the transaction - this is most frequent at cash desks where the cashiers stand next to each other. And the only thing she'll say to me is the amount I need to pay. Today for example I was in Wilkos and this happened and at the end I said "Ok thank you bye" and the cashier broke off her conversation and just stared at me as I picked up my bags and walked off....is that normal? Did I do something wrong or was she a bit rude or is this just how it's done?

I've also had other cashiers who were downright hostile or impatient but I know this is just them being not nice or just that they're unhappy - I guess it must not be a very fun job for most cashiers. Anyway it's not a big deal but AIBU to just want the cashier to say thanks and goodbye?

OP posts:
Talkingfrog · 03/03/2019 13:05

I think it is rude for them to carry on a conversation amongst themselves when serving. I think wilko usually have a feedback link on the receipt. They want feedback, so you could let them know.

outpinked · 03/03/2019 13:13

I worked in retail including food places for a few years as a student and as a result I really don’t expect staff to be upbeat in the slightest. Sometimes you have to work in those jobs to understand. I would still have been polite enough to say goodbye to a customer but some days I swear I wanted to kill some people. It’s a truly shit job and shit pay as a further kick in the teeth.

akmum18 · 03/03/2019 13:55

Wonder if you live near me they all do this in my local wilko! It is rude. I just want to pay and leave so I don’t hang around long enough to let it bother me tbh

havingabadhairday · 03/03/2019 14:10

"I think 'well they're not paid well' is a complete pile of crap as well. You agree to take a job knowing what the wage is"

Don't disagree with you about manners but people don't necessarily have a choice to turn down a job.

I've worked in retail, crap wages, treated like crap as well. Was polite and friendly to customers and colleagues alike (even the obnoxious ones). Why make your day even worse by being rude to people?!

Graphista · 03/03/2019 16:53

On it being in wilko I'm in west Scotland I too wonder where are the other posters who've had this sort of experience in wilko roughly?

Re the boyfriend in the coffee shop reminded me of the worst example I had of this, 2 staff members stood at the entrance of the changing rooms discussing quite loudly whether one should get the morning after pill after work and discussing in quite a bit of detail why she may or may not need to! ShockEnvy

Graphista · 03/03/2019 16:59

Outpinked if anything on this thread it's been the posters who HAVE done jobs like this that are the most critical.

We DO know what a shite job and shite pay it is that's no excuse for not doing the job to the best of your ability and employing good manners!

What about self respect? Taking pride in what you do?

In every job I've had and my family are the same too we've always did our best. I've rarely not been promoted too, and to be honest where I've not been promoted it's been because I wasn't in the job long due to either moving onto another from my own choice or because dad or ex was posted (both army) or very small companies where there was no scope for promotion (I'm talking really small shops where it's just been me and the owner) It IS noticed.

I've also witnessed as a colleague and as a boss had staff complain to me when they're NOT promoted when frankly they were rude slackers like these! They thought they were clever but no, it's obvious.

Want a promotion - put the work in, make an effort!

PositiveVibez · 03/03/2019 17:02

Yanbu OP. It is a pet hate of mine. It's so fucking rude. It's like you're invisible.

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