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AIBU?

To ask neighbour to pay for damage to my doorbell?

59 replies

DointItForTheKids · 20/02/2019 19:34

I have a Ring doorbell. I also have neighbours who seem to find it impossible to 1. monitor/supervise their children's behaviour in their garden/front of the house 2. teach their children to respect other people's property and privacy (something I've taught my own children).

The history with these NDN is for the 8 yrs I've lived here they have spent virtually every. day. shouting at their kids, calling them **ing dickhead, then the kids thunder up the stairs, doors slam, the kids screaming. Honestly, there's no respite - high days, holidays, birthdays, xmas, nothing makes it stop (unless they are actually away from the house). I can't even sit in my garden or living room in the summer because (due to aforementioned item 1.) the kids just stand on their play equipment and watch me as I try and sit in the garden and relax and even in my living room such that on a summer's day I have to sit with the French doors closed and the curtains drawn, just to achieve basic privacy.

For the first time in 8 YEARS of living here we had a noisy party here for my DD 18th. I had already instructed her that all activities must move to the indoors by midnight and the party be done by 12.30. At 11pm NDN was pounding on my door then pounding on the garden fence screaming at my DD and her guests about "have we got no respect, there's two children trying to get to sleep here (interesting in that they were of the age where they should already have been sound asleep by then anyway, not just trying to get to sleep)".

Today whilst at work my doorbell 'someone's young your bell' alert came on for the first time at 2.30. It was the NDN kids ringing. The younger boy child decides that's what's needed is to poke bash and prod the doorbell with his selfie stick that he had in his hand. On and off he repeats this EIGHT more times. I'm at work but I answer one of them through the intercom facility when I can see him stabbing at the doorbell with his selfie stick asking him to stop and to go away. He doesn't (of course).

The upshot is that I've got a scratched doorbell which was something I only put in to help with the security of my home for me and DD and I've not even finished paying for it as I wanted to get in and install it for the purpose stated - and now the little shit has scratched all the front panel and it was absolutely perfect before then because I've taken great care of it as it's an expensive item and that's what I do with things like that, I don't trash them, I take care of them and (probably stupidly) expect other people to do the same and, if not of an age/upbringing to be able to work that out for themselves, to expect that when causing damage to someone else's property that they would supervise those children, bring them rapidly back inside and tell them to behave themselves... anyway, back to reality.

So. Approach? Conversation with someone who only seems concerned with 'respect' to her whilst giving none to anyone else, and the possibility of answering the door to her towering husband who has been verbally unpleasant to me when I've been on my own on my doorstep once before and whom I don't want to run into. Or note through the door. Thankfully I have it all on video plus a pic of the damage to the doorbell. I'm not even looking for financial recompense, I just wish they'd actually observe their children when they play outside and ensure they aren't breaking stuff that other people own! I feel a letter with the pics is as much as I can manage - today I was literally RAGING, I'm absolutely sick of them as they have so severely impacted my enjoyment of living here.... they complain about one incident in 8 years of being noise disturbed - I've been woken up every weekend for 8 years before 7 am by their children! RRRR.

Best approach, what do people think? I still take parcels in for them (sorry, did still) and continue to take the same level of care about their property and right to peace and quiet day in and day out but it's not reciprocated.

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DointItForTheKids · 20/02/2019 20:40

Thanks perfect - thank god that for the most part these days it's slightly better than it was but there are still plenty of bouts of shouting and screaming and so on, and I've learned to just tune most of it out.

DD just said he was poking his selfie stick through the letterbox of my front door as well, as I say, absolutely no respect. Teaching children discipline and respectfulness is hard, no one's saying it's not, but it IS your job as a parent to do this. These two haven't got a clue.

I'm glad that the dad doesn't seem to be there a lot much these days, not sure what's going on there. I can't imagine that it can't have been intimidating and possibly frightening for those children when he (he's a good 6' 2" and strongly built) was shouting at them, thundering up the stairs after them and slamming doors and calling the boy a fucking dickhead. I don't blame the kids, they're a product of their parent's total inability to parent.

Not especially looking forward to the summer though as it will be another summer where I don't go out into the garden unless I know they're not around.

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PeterPiperPickedWrong · 20/02/2019 20:43

If you say anything to her and dare to criticise her angelic offspring I’m sure, as they are clearly not even half decent people, they will go out of the way to make your life hell. It not right and it isn’t fair but people like that don’t care. I would say nothing.

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PinkSparklyPussyCat · 20/02/2019 20:43

I love the way people on MN seem to think moving is easy. I'd love to move but it's not financially possible.

OP, you have my sympathy. My neighbours are nowhere near as bad as yours thankfully but bad enough at times. Sorry I don't have any constructive advice.

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SpanielEars070 · 20/02/2019 20:44

I'd print a photo of the kid out ringing the bell, and pop it through their letterbox to say your doorbell is now damaged, you were interrupted at work 8 times by their DC and any future trespass onto your property will be reported to the Police.

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goingtotown · 20/02/2019 20:47

These neighbours are never going to change. If it’s affecting your quality of life the only solution is to move.

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BorneBackCeaselesslyIntoThePas · 20/02/2019 20:48

Amazon sell a number of cheap protective skins and cases for the Ring, perhaps you could use one of those ??

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OlennasWimple · 20/02/2019 20:49

I would

  1. look at getting a replacement plate, but accept that the NDN won't pay a penny for it

  2. report the family to Social Services - those kids are not being treated properly. If you don't want to go direct to them, you can make a report to the NSPCC

  3. report the late night noise to the council - if it's repeatedly over a certain level, steps can be taken to make them keep it down.
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slipperywhensparticus · 20/02/2019 20:51

If he pokes the stick through your letterbox again pull it

Use a super soaker if they stare at you in the garden? take up Tibetan chanting, invite your friends parents over for some nude sunbathing in the privacy of your back garden ummm get a wind chime sounds nice? Fucking really isn't my old neighbour's had one soo irritating my now neighbour's do to but they took it down religiously every night

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Rosieposie9 · 20/02/2019 20:57

How old is the child? Depending on their age I'd report it to 101 it's technically criminal damage. They should be able to send a neighbourhood officer or pcso out to speak to your neighbours about allowing their children to damage your property.

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RainyDaysAndTuesfays · 20/02/2019 20:57

It may be worth contacting ring and see if they can send you any replacement, or if anything can be done their end. Our bells front cover fell off and was lost and they sent us a whole new bell.
They have a guarantee that if the doorbell is stolen they'll replace it... so I guess 🤞 the little sh1ts steal it next time!

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DointItForTheKids · 20/02/2019 21:04

If only I'd been at home slippery - I'd have grabbed that stick for damn sure!!! Grin!!

Use a super soaker, what a truly awful, heinous thing to suggest, I would never do a thing like that one summer when I was in the garden being spied on constantly.... [hmm}...... Now Tibetan chanting, I do like the sound of that! I fucking hate wind chimes so I couldn't do that to myself!!!!

For what it's worth Olennas (and it clearly wasn't worth much!) I did report thru NSPCC - twice. I've got to say it really has been horrible to live next to and listen to day to day. God we all have off days and off periods with children but it's just virtually all the time. I don't even think they were visited by SS tbh - they needed a Jo Frost scenario really. I doubt they met the threshold because they defer parenting to other tasks such as clean clothes and a clean home - which is a couple of good aspects and I think even if they were visited, they wouldn't have met the threshold and would have presented quite well. Some magical event takes place - as they pass from their hallway and out onto their drive, the screaming and carrying on miraculously stops! And they behave almost normally! What can it be that wreaks this change upon them?

Thanks for the tip on the doorbell cover Borne I didn't know you could get cheap ones for the Ring. I'm sure it came with another one but why put it back on when it'll probably get damaged again. I SO wish I'd been at home at the time.....

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Thebookswereherfriends · 20/02/2019 21:06

I would put a note through the door saying that you have video of their child damaging your doorbell. Ask them to keep off your property and say that if there is any more damage done you’ll report them to the police. It might make no difference, but knowing there is video may just stop them coming in your propert, at least.

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DointItForTheKids · 20/02/2019 21:08

I could try some cheek and see if Ring would replace it - Rainy, you're leading me astray!!!

And yes, Pink utterly ridiculous. I've got a certain budget. There's certain locations I don't want to live. There's only certain locations that work. There's few (almost NO) houses in my price range as most that are are buy to let's so the available stock is extreeeeemely limited. I'm a single parent so single income and work on temporary contracts hence v difficult to get a mortgage. Oh, then of course, why should you have to move and why should you have to move and pay all the associated costs? I've done a fair bit of work to my house, I like my house so I'm not moving.

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BorneBackCeaselesslyIntoThePas · 20/02/2019 21:15

(1) you could add a Chime Pro which seems to come with a dog barking sound. So anyone pressing/messing with the bell might think a dog is inside?

(2) IMHO criticising the kids would be the equivalent of us8ng a wasps nest as a piñata

(3) moving house is always a lottery because the house you see for a thirty minute viewing might be hell in a box when you move in. We’ve stayed in the same house for years just because the neighbors are nice

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MorganKitten · 20/02/2019 21:22

Print photos of him ringing the bell and with a note post it through the letterbox

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DointItForTheKids · 20/02/2019 21:24

Borne that's funny, that's what I've got with the doggy noise! (And some excellent chime options at Xmas and Halloween which I enjoyed changing without telling DD and scaring her to death!!).

I so wanted this little house that I tried to buy twice but then I think, it was terraced and on a long narrow street with many other terraced houses and many cars and work vans and I can just imagine getting home at 6.30 pm I'd have no chance of parking and it would probably have been a nightmare (that's what I console myself with anyway).

Well, thank you all, you've cheered me up - I'm not quite sure why, hard day at work, their screaming like a banshee at the one lone party and only time we've ever made noise past 9pm at night the other day and just the cumulative effect of their behaviour resulting in actual damage just really really made me angry, on this occasion.

I'm sure I shall normal service will be restored soon!

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MyKingdomForBrie · 20/02/2019 21:26

Unrelated to the doorbell but could you raise the height of your fence with some trellis with that thin bamboo type stuff stapled along it? It must be awful not being able to use your garden.

Re the ring I would replace the cover then put a protector over the new cover so it can't get damaged. It sounds like you can't change the neighbours so you have to go extra on your mitigation!

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DointItForTheKids · 20/02/2019 22:00

My I have often thought about raising the height of the fence in the way you suggest. I'm not ruling it out but I almost want to wait until I can afford to have the garden done (ie a fairly major overhaul of it - unlikely for the next couple of years so it can lay fallow until then) and when I do do that then I can do fences at the same time, possibly sneak some higher panels in and use planting/trellis to increase the height still more. It doesn't help that the gardens all slope down so it tends to make it 'more' overlooked if that makes any sense. He's just over 6 ft I'd say and if he's standing on his patio he can literally look straight over the fence never mind the kids. I'm not sure what the regulations are on the limit of fence height in this type of scenario.

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DailyBaileys · 21/02/2019 02:28

Not much to add to what's already been said, but just wanted to tell you I feel for you with such trashy neighbours.

I agree you probably wouldn't get anywhere with it, but you may as well try, if nothing else it'll inconvenience her, concerning her POS spawn.
Then again, the little fuckers may get worse, and the trouble may escalate.

Meanwhile - try a little bit of baby oil on the scratches. Dab on with a cotton bud every once in a while. It'll help minimize the appearance of the scratches.
Wine Cake Flowers Gin Chocolate

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DointItForTheKids · 21/02/2019 04:55

Thank you daily, I'll see whether that works, cheers.

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Dieu · 21/02/2019 16:04

Scummy bastards. Neighbours like these are my idea of hell. Couldn't you tell the (non emergency) police about the damage? Thanks

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Tensixtysix · 21/02/2019 16:17

I'd just leave it. Kids from the age of 7 years onwards are a rabid bunch!
If you complain the parents will either tell the kids off or not do anything.
Whichever way, the kids will grow devil horns and do even worse things.
Wait until the teenage years. They get much worse Sad.

Best keep an eye on them. Lots of security cameras.

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Tensixtysix · 21/02/2019 16:24

Pity those ring doorbells don't have a way of zapping undesirables or shooting a jet of water! Grin

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recrudescence · 21/02/2019 16:38

Damage something of theirs.

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AliceLiddel · 21/02/2019 17:06

Sorry if someones already asked this but WHY was he ringing your doorbell? What did he want? You say you told him to stop and he didnt but what did he want?

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