Dd 21 was coming home for the weekend from university and was a bit early for her train. She went into a chain cafe near the train station and bought a coffee and went to sit down on the chair.
Unknown to her there was a syringe and needle on the chair and the needle stabbed her leg.
She sent a text to me but when I didn't respond she text her friend who is a student doctor.
She took the syringe to two men serving drinks and told them what had happened.
They asked "are you ok?" And told her to leave the syringe with them in case someone comes back for it. That was it.
She left the cafe and phoned 111 as her friend had advised her and was advised to go to A&E and they took blood for comparison with bloods they will take from her in 6 months time and also started her on a Hepatitis B course of injections.
I suggested she write a complaint to the head office as the men who she talked to didn't know the seriousness of it, didn't take her name and address, hadn't checked the seat beforehand.
She wrote an email not blaming the men as such but saying what had happened and the reply she got was appalling.
They said the needle had a cap on it 
it didn't obviously otherwise she wouldn't have got jabbed. She has a photo of it too with their napkin underneath it.
They said they had checked the cctv and it had taken her 12 minutes from sitting down before going to the counter to report it (that's because she text to see what she should do)
They said the men said she had said she was fine but that's because she didn't feel unwell.
Would you feel angry if this happened to you or one of your children? What would you do or suggest for her to do?
Thing is she's not a confrontational type of person and if they had apologised she would have felt better but they didn't apologise at all.