For complaining to the nursery about staff attitude

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Dropped ds at nursery this morning. On Friday he came home with a big scratch on his back which had drawn blood.
He told me X had done it and was upset. I called his keyworker and she said she didn’t know about it but would sort out incident form today.
She wasn’t there this morning (sick) so mentioned it to other lady who runs the room. She was obviously pissed off that she was down one staff and was huffing about everything. So I quickly said ‘just to mention ds had a big scratch from x’ cue eye rolling and ‘yeah that’s fine’ turning her back on me when I said I hope ds will be ok he was upset about it I got ‘I SAID it’s fine’ through gritted teeth.
Completely dismissive.
Called the manager and said I want to be able to raise issues if I have them without getting attitude from staff.
But now I feel guilty that This nursery worker who is short staffed is probably going to get told off. Plus she’s looking after ds for rest of the day 😞

No I think you are right. Children are learning from these key workers and they are supposed to be positive role models.

You were absolutely right to raise it.

An injury that's drawn blood should have been recorded in the first place and I'd be concerned about lack of supervision tbh.

Spoke to deputy manager I initially

That’s not acceptable and you did the right thing. Completely unprofessional

Sorry posted in error!
Spoke to deputy then manager called me back. Said she’d go through the cctv to see if x did indeed hurt ds I said that wasn’t really my issue. Kids will be rough with each other but my issue was that I felt reassured that I could flag things up and not get attitude instead. She said she’d speak to nursery worker later about how she communicates to parents.
I just hope she doesn’t hold it against ds he goes 4 days a week.

Honestly after listening to women I know who work in nursery's I hate having to send DD to one.

The way they talk about the kids is awful. I can't wait until she goes to primary school. Although I know a reception teacher who hates the kids in her class too!

Oh god falo 😫 I know a few secondary teachers who are the same hoped nursery and primary they would be a bit more positive

M

They're not all bad, I worked in a nursery, and all the ladies had genuine affection for the children, and worked really hard with/for them.

Should add, that's appalling behaviour from the staff member, and you absolutely should not feel guilty, you are entrusting your children to their care, and her dismissive attitude is shocking.

Thank you giggle that’s good to know. Must say his key worker who isn’t there today seems really fond of him and I do get good vibes from her. Hope he’s had a good day when I pick him up.