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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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AIBU to hate overzealous customer service?

77 replies

PRODUCERAMANDA · 12/01/2019 17:52

I was at a farmers market recently, when every stall I went to, the stall holder insisted on explaining each and every product they had for sale.
I know they need to do the hard sell in some cases, but for me it instantly makes me want to run away - I'm the consummate browser.
It's also the same for me in shops when the assistant eyeballs me walking around and 'helpfully' tells me what something is made of/that they have one at home etc...
Am I Being Unreasonable to only want help when I ask for it?

NB: This thread and it's responses may well be used on an up and coming podcast. But this is a genuine question and genuine opinions would be much appreciated.

[edited by MNHQ - this thread is OK'd by us]

OP posts:
Mum2OneTeen · 31/01/2019 00:35

This is why online shopping was invented!

To avoid the shallow & pushy interactions with desperate sales people. Can't stand it, surely customers will ask if they want assistance.

meddie · 31/01/2019 00:58

Yep hate it too, one of the main reasons I switched to almost total online shopping. At least you dont get pestered all the time. I also use a second email address purely for this, so I dont have my email clogged up with 'review our products' etc

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