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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To wear old glasses over new ones

20 replies

Justkeepsmiling12 · 05/01/2019 19:20

I went for my eyes testing a few weeks ago and was prescribed new glasses.

Week later I picked them up and they felt totally wrong. I was dizzy and had a really bad headache...took them back and they checked them and they had put in the wrong prescription of lenses in.

Week later I picked them up.... They were a bit better but told it would take a week to get used to them .... Week later they still felt wrong. I was dizzy and felt like I was in a fish bowl.
Went back and the lenses were at the wrong angle so they changed that and off I went.

It's now another week later and whenever I walk I feel like I'm wobbling and I feel Drunk constantly.

I'm learning to drive and really don't feel safe to do so in the new glasses.

So I went back to my old glasses for my lesson yesterday and had no feeling of being drunk or dizzy.

DH says I should persevere with the new ones....I think it's unsafe to drive in glasses which make me feel Drunk.

Does anyone know if Specsavers will retest for free as they still don't feel right after all this time...I'm wondering if the prescription is wrong.
(Slight change in some numbers as has been since I started wearing glasses 20 years ago..but apparently cyl (????) was a big jump in one eye. )

OP posts:
Bringbackthestripes · 05/01/2019 19:25

I’ve had the odd wobble for a few days with a new prescription but certainly not as long as that and I wouldn’t have much confidence in the glasses if they have made them up wrong for you twice already. Definitely worth asking for a re check and yes, they should do it for free.

Boyskeepswinging · 05/01/2019 19:26

If I were you I'd have another eye test with a different optometrist (and not one who works for Specsavers).

Seventiescarpetswirls · 05/01/2019 19:27

Oh hell no...i wouldn't put up with this. Have worn glasses full time for almost 30 years and when changing to new prescription have only ever felt a bit wierd on and off during the day for a few days.

Recently changed to vision express ones and they were just as you described. Had them altered 3 times and then was told i was basically making something out of nothing. I was disgusted by their dismissive attitude and told them in nearly 30 years I've never experienced it. They had clearly put the PD wrong or something else as it was awful. I got a refund and woyld suggest given you've kept changing yours with no joy that you should do the same whilst under the specsavers returns guarantee (think it's 30 days)

I bought some years ago for £13 online from selectspecs.com and they were perfect yes the £300 pair i recently ordered weren't...it's barmy! I will be returning to selectspecs!

BloodyBing · 05/01/2019 19:29

The cyl change will be causing that. I work for Specsavers. There is a 3 month no quibble no fuss guarantee if you're not happy they will either refund you or put it right.

Ask to see a dispensing optician who will 100% check the glasses over and put you back in with an ophthalmic optician to 're test you.

Don't worry about going back it will be sorted. It's our job.

FadedRed · 05/01/2019 19:32

I’ve been wearing spectacles since a child, so 50+ years, and have a complicated ‘high numbers’ prescription. Twice in past have had to have vision test repeated and found to be incorrect, and the lens remade. This was always done with no additional charge to me. Pisses me off they can’t get it right the first time. Had changed Opticians several times over the years.

WrongKindOfFace · 05/01/2019 19:37

You need to go back. It’s not unheard of for the prescription to be recorded incorrectly or the lenses to be wrong (even twice!).

rslsys · 05/01/2019 19:42

Specsavers had 4 goes at trying to make me a pair of glasses I could actually see through. Got a full refund, went elsewhere and was tested and told my prescription had not changed and my old ones were fine.

Shoppingwithmother · 05/01/2019 19:43

Go back to Specsavers - they will sort it out. It’s much easier for everyone if you go back to the original place in the first instance. If you are still not happy after that then get a refund and go elsewhere.

Original poster
Justkeepsmiling12 · 05/01/2019 19:55

I'm going back in tomorrow... See what they say this time.

OP posts:
pigsDOfly · 05/01/2019 20:09

I've been wearing glasses for 65 years with quite severe short sight and astigmatism and have never had that level of difficulty getting used to a new pair.

I'd be going back to specsavers if I were you, but only to ask for my money back.

You've given them a chance to fix this and they haven't done so to your satisfaction. How many chances are you supposed to give them.

Take a copy of your prescription and start again with another eye test at another optician.

It's possible they've changed them for the sake of it and the new ones are too strong for you.

Haworthia · 05/01/2019 20:12

I’ve never experienced that kind of difficulty with new glasses either. I’ve been wearing glasses for over 30 years and have high astigmatism, so I’ve been through lots of new pairs of glasses in my time Smile

Honestly, I would compare your new prescription with your old one and question why it’s changed so drastically (you barely notice when your prescription’s been tweaked a little) and has there been a mistake with a number somewhere? And consider a re-test.

Mumofonetwothree · 14/01/2019 11:30

I went back and had another eye test....it came back totally different to the other test.... Pick my glasses up at the weekend and we'll see how they go...it's their last chavce!!

tillytrotter1 · 14/01/2019 11:34

This happened to OH once, he had his test in one place but didn't see any frames he liked and went to Boots. When he got them he realised they weren't right but Boots told him he'd need a couple of days. He took them to the original place who checked them and said that they were nowhere near the correct prescription. Boots did them again for him.

AuRevoirAdios · 14/01/2019 11:55

This is no help whatsoever, and I do feel your pain as a fellow glasses/contact lens wearer who's had similar issues but...

Am I the only person who envisioned OP wearing 2 pairs of glasses? Literally the new ones with the old ones OVER them Grin

Foxyloxy1plus1 · 14/01/2019 11:59

AuRevoir that’s what I thought on first reading too.

I know that chain opticians are generally cheaper, but I really don’t think that you get the level of service that you do at an independent. I’ve tried Specsavers, who were useless and Boots, who are better, but don’t do the level of testing that the independent one does.

Limensoda · 14/01/2019 12:08

I'm never going to specsavers again. I've never had a pair of glasses that are right. The tests are really rushed. Of course they need to sort it out for you!

Limensoda · 14/01/2019 12:09

Am I the only person who envisioned OP wearing 2 pairs of glasses? Literally the new ones with the old ones OVER them

No, that's what I thought too Grin

DerelictWreck · 14/01/2019 12:14

Go back to Specsavers

Go back to get a refund, then go to Boots!

GruciusMalfoy · 14/01/2019 13:52

I'd go back for a refund and go elsewhere. I've not had any bother with Specsavers myself, but all stores are different I suppose.

Magenta82 · 14/01/2019 14:29

Did you have a contact lens check at the same time? I had problems with glasses from Asda, I had apparently developed a stigmatism I had never had before.

I told an optometrist friend about the stigmatism developing and she asked if I had been wearing contact lenses before the check. Apparently they dry your eyes out and do something to the gasses. Experienced optometrists know to compensate for this.

I would go back and get a 2nd opinion

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