Mobile bill is normally about £20. Just realised last 2 bills and the forthcoming bill are almost £200 each.
The reason is that the 7 year old child has been buying stuff on game apps without realising. I do believe her when she says she didn't know. I am dealing with that.
Now obviously that is my issue, not anyone elses apart from the following:
- A recent OS update on my phone changed my settings so that my Wi-Fi would constantly turn on. I didn't realise this. So although I would make sure my Wi-Fi and data was off, it was turning itself back on. When I realised, it took me over half an hour to eventually find the setting the disable that so it was well hidden.
- My phone provider never flagged up any unusual activity. To go from never buying apps to spending £150+ a month on Google play surely would have triggered something on my phone providers system?
So I'm putting in complaints to my phone company, Google play/app developers and Samsung. Not expecting much back but AIBU in thinking that my phone provider in particular should have flagged this?
I am adding additional passwords etc now.