My cousin has dual citizenship for the U.K. and France. She has a British passport and has lived in the UK for 13 years. She has just had a baby and the NHS has sent her a bill for thousands of pounds for maternity services. To prove she is entitled to NHS care, she has to go to an appointment at the hospital (which is an hour from where she lives) with 6 different forms of ID / bills / letters etc.
My question is, how has she ended up on this list? Is it just because she doesn’t sound British?! Why wasn’t she asked for any of this information before the bill was issued? Does everyone have to prove their residency status, or just people who sound foreign?
I’m really annoyed on her behalf that she is going to be put to quite a lot of inconvenience (and stress, because until she has proven her right the invoice will stand and will be subject to debt recovery processes) because on the basis of what seems to be no evidence, the NHS has decided she isn’t entitled to free care.