I've had a letter telling me I'm being changed to online Universal Credit.
I've set my account up but it's forced me to give every detail again and is asking me to upload evidence of everything!
It also says I now need to book an appointment at the job centre. I've been on it for about 2 years now so they already have all my details and all my evidence.
I am now panicking because my monthly payment is due next week. And they mess up payments already and often forget to pay my childcare element.
If they do not pay my childcare help next week I then cannot use my childminder. This then means I cannot get to work. Im so worried that such a frustrating system can lose me my childcare and my full time job.
They advertise is as helping parents work, but it feels like the opposite.
I feel sick with anxiety at the thought of what is more than likely to come next week. Plus I can only go to the job centre on my lunch hour which means there are no appointments free for weeks.