DP is in a supervisory role at a fairly well known High Street company and is charge of the team on nights. He's been there for three years and more often than not he will be underpaid at the end of the month, sometimes it is just any overtime that's missing but sometimes it's several entire night shifts worth of pay.
This morning he's having to deal with an angry bunch of staff members (the night team he supervises) who've mostly all been underpaid, again, some by several hundred pounds.
He doesn't deal with pay roll, that's not in his remit. He's also missing just over £100.
When this happens, which is often, he takes it up with the store manager who simply says it must have been a mistake and whatever is owed will be added onto the next month's wages. 'if' it is paid back then the staff then find themselves paying more tax the following month because they are essentially paid more, even though its what they are owed.
Store manager claims nothing can be done at the point of the incorrect wages being paid and they have no choice to wait until the next pay. The missing wages is not always returned, at one point DP was waiting several months to be reimbursed for a period of work he was underpaid for.
What is going on here?