Nursery, would you say something??

[Snappymcsnappy]

My DS (2) goes nursery tomorrow, only his third time.
The first time he cried when I left then had a nice time, ran to me happily at home time.

The second time I took him, when I went to pick him up he was sat in a little car absolutely hysterical, completely, utterly, inconsolable.
The staff were ignoring him totally, he wouldn’t even get out the car, I had to physically lift him out.

I was actually quite livid but calmly told the staff I was concerned at the level of distress to be told he had been fluctuating between fine and distressed.
They thought this was maybe because he had a cold, said they had brought the car out because he likes to sit in it.

Now, whilst it’s true he had a cold and that could have made him more temperamental, surely you don’t leave a 2 year old crying absolutely hysterically with no attempt to comfort him?

This was my daughters nursery and I have never had any concern but I am actually really concerned at what I saw with my son and my DH is concerned also.

I am thinking tomorrow morning to inform them that I am deeply concerned about how his distress was handled last time, the fact he was left in such a terrible state and the fact I was never informed.
If he had been like that on off all day they surely should have called me?

Should I?
What would you do?

Yeah, I'd definitely complain- that sounds awful.

I’d complain. The level of care sounds inadequate. I doubt that your complaining will make them start doing their jobs properly though.

I'd complain.

I do think it can be more effective to complain at the time, when you've got your clearly very distressed child there as evidence, now the nursery may claim he was fine, wasn't that upset etc. Sorry, I appreciate that's not that helpful now and your priority was clearly comforting your DS.