Compliance phone interview

[Exhaustedmummy1811]

Bare with me this could be a long one.
5 years a go I moved into my home, since a week after moving In I have had nothing but problems with my attached neighbour. She has phoned the police claiming anything from I'm dealing drugs to being a lady of the night. She has phoned the rspca saying I'm neglecting my dog. Complained to the council because I don't bring my bin in as soon as its been emptied. Housing association for noise complaints, my children playing out on their bikes, doing an Easter egg hunt. Environmental health for noise complaints. Social services mainly times saying I'm neglecting my children. And the latest is making several complaints saying I'm committing benifit fraud.
I am a single mum of four and because of her complaints my depression and anxiety got so bad I was forced to give up work and my law degree. When my depression was at its worst my brother came twice daily to help with the children, the house and going to the shops for me. I occasionally used to stay over.
Anyway I much better than I was, as every time an allegation gets made I have been able to prove her wrong and no further action has been taken, but I have got used to my brother being around. He is coming to the end of a job he has where he works away every week and we have decided he should move in with us. We have notified the council and I spoke to tax credits who have told me I don't need to inform them as he isn't a partner.
How ever she has claimed that I have moved a partner in an made this accusation on 3 occasions where I have been to interviews and proved other wise yet now I have another letter and its starting to worry me each time the post arrives.
The only thing I am worried about is while he has been working away he has been sending me money which I take out In cash and give to our mum so he could save for either a car or a deposit on a property when he decided he was worried. I have not kept any of the money but I am now worried they will think he has been paying me to live here. But will confirm what I have said if it comes to it.
The letter is from tax credits who have told me I don't need to inform them so not sure if I should even be worrying about this but the letter says I need to provide bank statement.
Sorry for the long post just wanted to give as much info as possible

I should add I don't claim esa jsa income support or universal credit. I am now self employed and never went onto benifit when I gave up work. Only tax credits and working tax credits

You don’t mention anything about a phone interview in your post. What does the letter say, is it saying you have to be interviewed by phone?

Why doesn’t your brother send money directly to your Mum, or put it in his own savings account himself?

Just explain. I'd also tell them that there is a long history of malicious complaints by your batshit neighbour. They won't be at all surprised.

A friend of mine went through something similar with a neighbour, even down to reporting to the RSPCA. I was there when the RSPCA inspector turned up, and he said it happens a lot.

She moved eventually, it got her down so much, so I really feel for what you're going through.

Yes sorry it was for a compliance phone interview. To take place on the 15th of November. It is easier for me to take the cash out than mum and she wanted him to save it as cash so it wasn't in her account and he is rubbish at saving if he had it in an acoount he would just spend it so mum keeps it in a kitty for him.
@lakieladie the stuff she has done has been unbelievable, my career and mental health has seriously suffered but all I get told is they have to follow up every report regardless of how many complaints come in so this will likely be ongoing for years to come.
I considered moving but I'm in a small village in the sticks but my mum is here and grandparents in the neighbouring village. The kids are settled in amazing schools and nursery's (my eldest suffered years of bullying so this has been a huge factor in decisions now he is happy) moving from the village would mean a change for the kids education as we would no longer be in the catchment area. I also feel as I've done nothing wrong why should I move.
She told my ds she doesn't want to live next door to children so is going to do what ever it takes to get us out. Unfortunately we are in 3 bed housing association houses so she would still get kids next door even if we moved.

This sounds horrendous OP, my sympathies. Have you spoken to the Housing Association about your neighbour’s behaviour? Or even the police?

As for the phone interview, you know that you are doing nothing wrong so just take a deep breath and tell the truth, and be as upbeat and helpful to them as you possibly can. You may want to tell them that your neighbour has maliciously reported you but I would leave that until the very end, if at all. Don’t cloud the factual issues by going into that first, just answer their questions. Best of luck.

Thank @jessiemcjessie. Housing association have done many investigations and we even did mediation, the keep shutting the case down but there are times when she is making 10+ complaints a week. Housing association are struggling for the best route as on one hand they have a single mum of 4 and on the other a woman with a disabled adult child. Since there has been no evidence (despite sound equipment being put in, numerous visits and adhoc visits where they monitor my home for noise without me knowing) they have said they believe my side but need to tread carefully as she has already tried pulling the disabled card (their words not mine) thank you for the advice I appreciate it

Can the local police not help ? Maybe a visit would make her realise the seriousness of what she is doing?

I rang them In January after advice from a social worker after they had been out so many times they said it was harassment but police said because the social services ones were anonymous (there was content in the reports of things I said only to her so I knew it was her plus she laughed at me saying she hoped they took my kids) housing association and council refuse to give them details of the complaints saying it is confidential so was advised it would probably need a court order but I can't afford solicitors. Cab weren't much help either

Are you saying that housing association and council would not confirm that your neighbour was the source of the complaints? But weren’t they about you being a noisy/antisocial neighbour? Who else could have made them?

Yes council and housing association said that although they don't accept anonymous complaints they would not give the info as its confidential. Yes it couldn't be anyone else as she is the only person my property Is attached to but the police said that isn't enough proof

She’s harassing you and your family and tbh with the way she is behaving I would turn into a neighbor from hell just bc she’s acting like you are!

I would contact the police again.

police pick and choose what to do in these situations so do the housing.

My friend was accused of calling social services/police/rspca on a neighbour when she moved out. The neighbour bullied her so she left. When my friend was living there and when she left the neighbour was getting the above done to them so reported my friend to the police
police phoned friend about harassment which she was confused by as she hadn't seen the neighbour since moving 3 or 4 months ago. Friend wen to police station and police said they are investigating and will get back to her

she never heard anything after then which I assume is because they listened to the alleged 6 calls and it wasn't my friend on the other line.

so it depends on what officer you have and if they like you.

That doesn't sound very promising I'll try again with the police but I'm not holding out much hope. Thank you