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AIBU?

to tackle this Estate Agent

10 replies

Sunnyday1203 · 02/11/2018 13:31

To cut a long story short I am having a nightmare with an aggressive EA. They have been trying to sell my house for over a year, we accepted an offer so have been off the market for 4 months. In June I gave them 28 days notice as wanted to try other agents but then got the offer so did not bother. However the sell fell through last week and I was gutted we were all packed ready to go. So property relisted, I have informed them that wanted to use another agent as I need to widen the net now and said I would happy for them to do dual agency. He has gone ballistic, sending me abusive messages, said he going to take me to court, what I am doing is illegal, I am not being fair blah blah. I have now told him that I want my property removed immediately from Right move and their books and to take their sign down. He is flatly refusing. I have since found out after a bit of digging that he has a shady past and has run ins with lots of people and I mean very shady. What to do next.? Any suggestions?

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Aquamarine1029 · 02/11/2018 13:34

Go to a solicitor immediately and have a cease and desist letter sent to this lunatic. Take the sign down yourself.

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Sunnyday1203 · 02/11/2018 13:56

LOl exactly, but I want to gone now. Anyone with ideas how to deal with someone like this? Oh board will be gone tomorrow

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ShatnersWig · 02/11/2018 14:00

estateagentreview.co.uk/articles-how-to-complain.php

You can't do something like this immediately.

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IAmNotLikeThem · 02/11/2018 14:12

Rogue estate agents are plentiful. In fact despite government attempts over the years to control and limit their numbers, they have continued to breed and outnumber the rest. Honest, decent and helpful EAs are now on the Critically Endangered list and may well be extinct by 2022. You have to go in hard because rogue EAs, like your EA, are very thick-skinned and bone-headed which on both counts make it extremely difficult to penetrate their thought and other processes with any reasonable level of common sense or client empathy.

You could try going to the NAEA, but the problem with that approach is the organisation is run for the benefit of EAs. To use an analogy, it would be a bit like putting Norway or Iceland in charge of making up the rules for whale conservation.

www.propertymark.co.uk/complaints/

Good luck, or pray for some divine intervention.

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Sunnyday1203 · 02/11/2018 14:17

Oh dear that does not sound very encouraging Iam sounds like you talk from bitter experience. How about a visit to his office with my large pissed of partner. lol

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Batteriesallgone · 02/11/2018 14:19

Is he from a large chain of estate agents? Can you contact his boss?

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Sunnyday1203 · 02/11/2018 14:21

Batter That is the problem, he is the boss, his staff are lovely and are apologising to me profusely but he will not listen to them. It is a small agency local to here.

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Batteriesallgone · 02/11/2018 14:51

So if your sale proceeded to the point of being packed ready to go you must have been using a solicitor. Have you talked to them about it and asked their advice? I’m sure for a reasonable fee they will help you out with a letter etc

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Sunnyday1203 · 02/11/2018 14:55

I have discussed with solicitor, she has said ignore him. But that was before he was refusing to take the listing off rightmove etc. I will go back to her again I think.

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fuzzyduck1 · 02/11/2018 15:34

Can’t you contact right move and tell them the house is off the market

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