Not refunding for a phone I sold on FB?

[ilovemilton]

I sold an old phone last week when I upgraded. I wrote on the post that it two years old and listed a few things that was wrong with it.

A young lady bought it off me. I tried to tell her on text those things to make sure she understood that it was useable but not perfect. She just kept saying yeah, I'm coming now.

The day after, she rang me 13 times and text for hours because she couldn't set it up. I met her and set it up for her.

She text me at 4am, saying the phone is fucked and demanding her money back. As did her mum and partner. They alternate between they are coming round now and saying they are going to the police if I refuse.

I've told them I have no obligation to refund. They were aware of the defects and we are now a week on.

AIBU to stick to my guns and keep the money?

Exactly. She knew it wasn't perfect and might need work.

she bought an iphone for £35 what was she expecting? i’d just block her number and if anyone turns up at your door don’t answer it and call the police. it’s harrassment and absolutely ridiculous.

Fuck that for a game of soldiers

Contact 101 as harassment and block her on SM

Contact 101 as harassment and block her on SM

It's extremely unlikely she'll contact the police - they won't care less as it's not a police matter. Her harassment of you however, is.

It's buyer beware I'm afraid so she's got zero comeback on you.

People like her make a dishonest living out of buying stealing and selling phones and parts. It sounds like she's using intimidation techniques to get you to give her money.

Just report her to the admin on the selling page showing the level of harassment and hopefully they'll ban her from the page.

YANBU

You were upfront and honest about the condition of the phone. You sold it for £35 and she clearly knew it was faulty.

Do not refund her. If she continues to harass you, file a complaint with the police

Ignore her and block her !

You disclosed the issues and went the extra mile to help her set it up. She sounds unhinged to be messaging at all hours. Block or ignore now, just don't reply.

I'm so glad you all don't this I am BU. I've told her I'm not replying to anymore messages. She sent laughing faces. It's been quiet for an hour...

£35 for a broken iPhone is still. You can sell ones that won’t turn on so no idea what’s wrong with them for £50 minimum as long as it’s not say an iPhone 4 obviously. £35 to use the home button on screen option and to charge a couple of times a day is a bargain to be honest. She’s just pushing her luck for a freebie. Hell she could order a new battery online for under £10 ok not official but it comes with the tools and instructions to replace it yourself it’s not even hard.

All those saying Apple will charge £25 for a battery, well, yes they will BUT they wont do anything if the home button is broken. They will only replace on non damaged handsets.

There's a free app which puts a "home button" on screen.

Wait @ilovemilton
You sold it to her for £35 listed faults and she's had it a week. She's now texting you numerous times including early hours of the morning and 32 times in space of a few hours. You can't buy a broken iPhone for spares for £35! For that price I'd expect a battery that didn't last long and that I'd have to replace.

I think that all is worthy of a report for harrassed to 101 with copies of screen shots of missed calls etc. Be sure to mention to police it was a £35 phone due to faults that were listed and she won't stop ridiculous number of calls and texts. Please ask her to stop contacting you, her family & friends to stop contacting you and report to 101 as it is clear SIBU

Was going to tell you to report it to the police, especially as they know where you live and the early morning texts and calls but ConfusedMum beat me to it 😊

After reading this I was expecting the OP to say she'd sold it for at least over £100- £35 is nothing! She knew what she was buying and if she's stupid enough to think an iPhone listed for £35 would work well enough for her then it's her loss. As long as you listed all the faults OP then you're fine.

Hopefully she hasn't damaged it herself and is trying to claim you sold it to her like that...

Just block her number :)

It appears she has actually given up!

Worst she'll do is post on Facebook on a local group slagging you off for selling a broken phone but blocking you first. She will totally neglect to mention her fuckwittery though, or that she bought it with faults listed for actually quite cheap considering.
I wouldn't worry, hopefully it will deter more of her sort if you do decide to sell on there again.