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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To blow my own trumpet

9 replies

ifyoushout · 20/10/2018 17:55

I work in a job where there are 3 of us doing a sales type role and another 10 people that do a customer service type role.
I work part time, the other 2 people doing sales with me work full time.
There is a manager who manages us all, but 99% of the time he is managing the customer service staff, not the sales staff.
It’s got to the point that it is solely down to me that we are meeting our sales targets.
I don’t believe the other 2 staff on my team are particularly sales minded, even the member of staff who is paid a bit extra to ensure we are meeting our targets and giving us our brief each week (just to be clear this person is one of us “3” that make up the sales team)
Anyway, over the past couple of weeks I’ve become mightily annoyed that in my 15 hours a week I am achieving 95% of our sales target, while the 2 other staff members make up the other 5% combined.
So I’ve started blowing my own trumpet to the general manager who probably wouldn’t know this fact otherwise.
Manager today “you’ve had a really good sales week this week”
Me “yes in 15 hours I’ve achieved 95% of those sales” etc etc.
Consistently over the past 10 months I have been approximately 80% more productive than them each month and I work less than 50% of the hours that they do.

Anyway now I feel a bit bad, like I’m slagging off my 2 team members, but in all honesty they are pretty crap. It annoys me most when the member of staff that briefs us weekly puts things on the brief like “we must try harder with sales next week” as I think to myself, yes you 2 must work harder as it’s me carrying the whole sales team.
Manager has said that he’s going to give them a kick up the arse but now I’m worried I shouldn’t have said anything.

OP posts:
ifyoushout · 20/10/2018 17:56

I think I most resent the fact that I work my absolute arse off for 15 hours a week while they do pretty much nothing.
We get added commission if we meet target which is split between us 3 and for the past 10 months it is only due to me that we have even met these targets, yet I am sharing all of my commission with them.

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TheMaddHugger · 20/10/2018 17:58

I expected someting else from the Title

(((Hug)))) Gin

ifyoushout · 20/10/2018 17:59

Haha not sure what you were expecting! Sorry!!!
Just having a moment of anxiety wondering if my whole team will hate me on Monday and if I should have kept my mouth shut!!!

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HollowTalk · 20/10/2018 18:02

I think you need a good long meeting with your manager.

Achievements should have a name next to them, and the commission should be paid to that person. It never works if everyone is going to get the same commission as the one who's doing the most work.

What do you think is the reason for you making a sale and them not? Can you identify what it is?

ifyoushout · 20/10/2018 18:04

I just don’t think they are sales minded.
They’ve never worked in sales before but we’ve been so short staffed that they pretty much gave the job to anyone.
They’ve not got the passion and don’t get the kicks out of selling.

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HisBetterHalf · 20/10/2018 18:06

If they are getting commission from the sales you have made there is no incentive for them

Aaaahfuck · 20/10/2018 18:11

If you're doing the work yanbu to let people know! I've always worked in the culture and charity sectors but we have targets Bob the less! In my experience more senior managers often don't know what's happening in great detail. So if you don't let them know they can't act. I'd also suggest a chat with your manager and then possibly the wider team.

twoshedsjackson · 20/10/2018 18:25

Girls are conditioned from an early age to be "nice" and part of that is to be good, cooperative workers, trusting that the boss will notice how well they are working, without it being drawn to their attention; sadly, the world doesn't work like that. Boys have no such compunction, and wouldn't feel at all guilty about speaking up. It'd not as if you're making it up, is it? As long as you aren't badmouthing them, it's up to them to reply, "Not so fast ifyoushout what about deals x y and z which I pulled off. I think HollowTalk hits the nail on the head; it should be clearer to all and sundry where the sales figures are coming from.

ifyoushout · 20/10/2018 20:05

Sorry was out for the evening!
Glad to know it’s ok to let people know of your achievements.

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