Sorry posting here for traffic as didn't get a response in Money.
Erudio Student Loans manage my account. Got a letter today saying they are terminating my student loan agreement. The account went into arrears in 2014/15 because I had to flee domestic abuse and then my physically abusive exH withheld my post for a year, at this time the gOv sold my student loans to Erudio.
Sorted it and have been paying a monthly amount since; £100 per month in 2016 and then my contractual payment of £138 a month since 2017. They've just decided to end my agreement! I'm in shock. How on earth can I find £3045 in 20 days??