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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU about job?

555 replies

Dhapeer · 15/10/2018 10:45

I started a new job 6 months ago. I was interviewed by the office manager, my manager and a director. It was casually alluded to that everyone pitches in with taking calls etc.
On my first day, it became apparent that while doing your job, they also have this 'virtual' reception which is where your phone rings every time a reception phone in any of the offices nationally rings. You are expected to take some of these calls.
I can not describe the stress of being in the middle of something and having to answer reception calls.
Ok, so I got used to that and accepted it.
Last week, we had an admin meeting and we were told that we now have to do the following as well:

  1. Offer to do incoming/outcoming post when receptionist is on leave
  2. Listen out for the doorbell ringing and answer the door if no-one is at the 4 desks behind reception. I sit about 30 seconds walk from the reception door.
  3. Make teas and coffees for meetings in the absence of the receptionist.

I have 22 years administrative experience and am supposed to be a Team Administrator for a team of 5 building surveyors. I also have PA duties for my Director.

Would any of you do this? I have handed in my notice to my manager by text and have rang HR and am waiting to hear back.

FFS, they are paying me 28k to answer phones and make tea?

Am I the unreasonable one given that NONE of this was indicated in the interview and is not on my job description?

OP posts:
Mummyundecided · 16/10/2018 14:27

No. ANYONE saying a task is beneath them, texting their manager to resign, and calling out rudely about a colleague in a meeting is unprofessional.

ScottCheggJnr · 16/10/2018 14:29

I was once a Bid Manager, but with responsibility as stated in my contract for 'supporting the Sales Directors in client/bid meetings'. Apparently this included going to Sainsbury's for sandwiches and making massive (i.e. 15-20 cups) rounds of hot drinks. Confused

SillySallySingsSongs · 16/10/2018 14:29

Interesting. Forthright woman speaks out and is called unprofessional. Forthright man speaking out would be commended.

No texting a resignation and the comments of the email are unprofessional whoever you are.

ScottCheggJnr · 16/10/2018 14:30

I struggled to argue my case although typically this responsibility would mean supporting in presentations and assuming responsibility for certain aspects - they were just taking the piss.

Namechangeforthiscancershit · 16/10/2018 14:39

Forthright man speaking out would be commended.

No, I would not be impressed with anyone acting like this. I don’t know why people are so determined to make this a sexism issue

RubiksQueen · 16/10/2018 15:01

Nope. She starts out by being nice and mentioning it to her boss, she by the sounds of it has expressed her displeasure within the team at the system and it's fallen on deaf ears and now she's being told that actually she now has to go and sort out meeting refreshments. And that's the final straw. I'd be pissed off too.

I honestly think some people see the word 'administrator' and think 'thicko dogsbody who should be grateful a man lets her do the typing'. Administrators can have a lot of expertise and specialist skills. Just because they can make a round of tea for a meeting doesn't mean that they should. I'd be pretty pissed off if I was in a job requiring concentration and I kept getting interrupted to do junior level tasks so I couldn't get my own work done.

Also think it's unlikely a man would react like this because it's unlikely a man would be asked to do these things in the first place.

Dhapeer · 16/10/2018 16:02

This is fucking hilarious. I'm not happy with my job and call out the contractual issues and I must be going through the change. Jesus fucking Christ.

OP posts:
Dhapeer · 16/10/2018 16:04

God almighty, I'm just envisaging them all sat at their desks nodding' Yup, It's the change'. FOR FUCKS SAKE.

OP posts:
Dhapeer · 16/10/2018 16:05

And this is a women led website? Christ almighty.

OP posts:
WhatsGoingOnEh · 16/10/2018 16:30

It's not that you weren't happy with your job. It's how you've handled not being happy with your job.

WhatsGoingOnEh · 16/10/2018 16:44

This is fucking hilarious... Jesus fucking Christ. God almighty... FOR FUCKS SAKE. Christ almighty.

Are you honestly always this angry?! Without any hormonal Rage, this is how you are?

VanGoghsDog · 16/10/2018 16:45

They are not contractual issues, your day to day work is operational. I'd be very surprised if your tasks in the job description were contractual.

Polarbearflavour · 16/10/2018 16:50

These posts remind me why I don’t work in admin any more. You are expected to do all the crap jobs and be psychic. In my predominantly male office, none of them bothered to report a leak in the meeting room when I was off and the ceiling collapsed.

Another day I was “told off” for not reporting a leak in the men’s loos as I’m meant to magically know that! It wasn’t my job to be a facilities manager but as the lone woman these crappy jobs fell to me.

I’m so glad I left them with broken printers, no paper and no stationery. I often wondered if they figured how how to fix it.

Figgygal · 16/10/2018 17:21

How many phone calls you can expected to answer isn't in your contract none of this is contractual. You're In your probation period it's not for you fair enough they'll find someone else to do it instead move along

BlaaBlaaBlaa · 16/10/2018 18:04

Why are people making this a sexism issue. I wouldn't be impressed with anyone saying a task was beneath them... Regardless of sex.

straightjeans · 16/10/2018 18:20

28k to answer phones and make tea? Sign me up.

ASHJADE · 16/10/2018 18:39

You are an ADMINISTRATOR. How is that above a receptionist exactly? Good lord.

librarylover53 · 16/10/2018 18:47

It wasn't just the "beneath me" comments. There were also several derogatory comments at those who might end up in such a role that required hospitality provision, receptionist duties etc - "chimp" was one such term I believe. Dreadful attitude; good luck with your future career OP!

TedAndLola · 16/10/2018 19:03

I wouldn't be impressed with anyone saying a task was beneath them... Regardless of sex.

I wouldn't be impressed if I paid someone for doing a skilled job and they were spending significant amounts of time answering random phone calls, opening the door for visitors, or hoovering the office (like one "senior" employee a few pages back).

Women, get back in your boxes.

BlaaBlaaBlaa · 16/10/2018 19:07

I completely agree that the op was having to perform duties out of the JD and I don't deny the constant phone and door answering clearly impinged on her ability to do her job.

What I find disgusting is claiming these roles were 'beneath' her then claiming we're all misogynistic idiots for suggesting this was a pretty awful thing to say.

peachgreen · 16/10/2018 19:12

Isn't it pretty universal that administrators cover reception duties when required?

Anyway, with 22 years' experience and working as a PA you should be earning a lot more than £28k...

ilovesooty · 16/10/2018 19:16

If you're reacting with this level of stress you probably aren't what the company needs so your leaving will probably be mutually beneficial. I agree with a few previous posters saying that anyone resigning by text and then sending that email is unprofessional whether they're male or female.

peachgreen · 16/10/2018 19:18

Also if you're genuinely getting ill because you might have to make tea sometimes or answer the door I second PPs who have recommended you seek some professional help. That's a very extreme reaction to fairly innocuous (and not out of the ordinary) duties.

tass1960 · 16/10/2018 19:30

You're extra duties are exactly the same as all the secretaries in our office - we all muck in do what needs doing with good grace ... they're paying me so I'll do what is required (within reason)- none of this is in our contracts either.

Kickassbitch · 16/10/2018 19:37

I got to page five of this thread and couldn't stand it any longer, whilst I do think the set up is a little odd to say the least in an organisation of that size and I do empathise with your frustration I do find your attitude awful, things that are beneath you, getting monkeys to do it, they pay me £28K to make the tea, they could may min wage for making tea etc.

I'm an employer and even if you were gold plated at your job, with that attitude you wouldn't last long. I have employed one person before who was excellent at the actual role, but her attitude and banter in the work place was so bad, she lasted 3 weeks.

Being excellent in your role is brilliant, but you need wider skills also, I really hope they didn't pick up on the attitude you have shown here.