A bit of background:
I've worked for my employer for 15 years (public sector) in various roles. I joined my current team 3 years ago doing a job that I absolutely loved. It was totally my thing. A very niche area that I had been doing voluntary outside of work so I had the skills and experience when this job came up. All was well and I made some good customer relationships and formed a really good friendship with another member of the team. First time I'd had a work best friend, I know that sounds silly.
Then after 2 years, there was a team restructure and I got demoted into a role that is much more broad. I am no longer a 'specialist' which is what the role I did before. That role no longer exists. All to do with business needs, and less budget etc. I was, and still am, completely gutted. My friend chose to leave rather than be demoted but for the specialism I was doing, all external positions are much lower paid and therefore leaving to work elsewhere doesn't seem to be an option for me.
I was given the opportunity to apply for an alternative role within the team at the same level. There were 2 positions for 4 team members and who didn't get it would be demoted. Lets call them A B C and D. I'm D.
It was between me and two other colleagues (as my friend, A, in the team, chose to leave). colleague B got it and I was the only person in the team who got demoted! B left as well after one month and they advertised the position. I applied again, and didn't get it. It went to someone external this time. So now there is a new person above me (new B) and colleague C who has been made my line manager.
A and C hated each other for reasons which are now becoming apparent to me. C is very passive aggressive. One minute she seems nice and supportive, the next she cuts me down and makes me feel shit. She will send emails LIKE THIS, or THIS which I dislike. She also sent an email the other day saying "if you find this too scary or difficult, just let me know" with the whole team and her manager cc in. It was only managing an email inbox, hardly rocket science. I felt so shit. She also tells me not to wear certain colours "the next time you go to x meeting as it doesn't suit you"
I do like my current position. I don't love it, but it is customer facing and I enjoy the customer interaction.
My only issues are that I feel I am capable of more. I have more qualifications than anyone else in my team and more years experience than the new B. I am not happy that my pay has been cut. I also dislike C as a manager and honestly feel at times she wants rid of me.
A position has come up in another department, 10 months maternity cover, and it is higher paid. It's in an area that interests me and I have some experience of. I've been interested in entering such a role for a while. It would give me more experience, get me away from C and give me back the extra pay. I know the 2 managers and they seem quite nice. The office location for this role is much closer to home.
However, I am worried I don't have all the skills & knowledge it is asking for. Also it is entirely desk based and I worry that I will miss the customer interaction, even though my current role is lower paid (still good compared to private sector but still)
I've submitted an application but I keep re-reading the job description and hovering my finger over the 'withdraw application' button because i'm not sure if I am what they are looking for!
Sorry that was an essay! My question is - do I stay where I am or do I go?