Hi!
Bit of a long one, but appreciate any help!
SO, last year (2017/8) I enrolled at a University where I live to do a Masters. During the second month, I withdrew because of an abusive relationship - he had pushed me down the stairs breaking my shoulder and fracturing my cheekbone.
Anyway, I withdrew, was taken into inpatient psychiatric care for eating disorder and PTSD symptoms, until Feb.
During May I reapplied for a new masters course with new funding. I have medical evidence from psychiatrist, psychologist, and MH nurses about why I withdrew. All fine.
SLC said my application would be approved by August.
It's now October, I've started the course and i love it! However, no sign of SLC doing anything. I am ringing daily to which they respond "it should be updated either today or tomorrow". This whole process has been going on maybe three weeks?
my university are getting arsey (and quite rightly too - they are a business after all!) about not having my loan letter.
I feel so annoyed - I applied in May so that this whole drama could be avoided.I am now reverting back to starving myself to relieve some stress. I have lost 9lbs in three weeks.
Has ANYONE had any experience of this and advice on what I should do? I have reached the end of my tether, and I am terrified about not being able to complete this course.
AIBU to put in a formal complaint about SLC?
Thanks