Collected my daughter from school last week, her TA (she has SEN) said she had been quiet in the afternoon and not herself.
Got her home and she was complaining of severe of pain in one arm and she had a bruise on her back. She told me she fell over in the playground and she told a teacher. No one had mentioned this at pick up and no accident form in her bag. I rang the school at 4pm, no answer.
Pain getting worse, took her to the GP and he sent us to hospital. X-ray done and it was fractured.
Rang school the next morning. Spoke to the head. She said she would speak to staff and ring me back. Got a phone call an hour or so later to tell me that a student teacher had witnessed the fall and said my daughter had fallen on her back and that would explain the bruise and that she also fallen on her front. Apologised for not informing me at pick up and no accident form. I told her that my daughter said she did not fall on her back and I wanted it clearing up. She said they would investigate further.
Had another phone call later that afternoon to say there had been some confusion and that the fall was unwitnessed, my daughter had told a member of staff she had hurt her arm and this member of staff did nothing. But no one has seen it. They were full of apologises. They have set up a meeting between myself and the first aid TA next week to discuss how she will be supported in school.
But that’s it, case closed!
I just don’t understand how they can tell me it was witnessed and that a member of staff saw how she fell, then a couple of hours later tell me there was no witness.
Plus no accident form. They told my daughter was perfectly happy all afternoon. Yet the day of the fall her TA told me she hadn’t been herself all afternoon 
Plus she is supported to have 121 at breaktime, this obviously didn’t happen as it was unwitnessed. She had a bad accident at school last year too which again was unwitnessed despite having 121 via an ECHP.
It’s going round in circles in my head and I don’t know what to do 