Please or to access all these features

Add post

Watch this thread

Save thread

Start a new thread

Flip thread

Hide thread

My feed

Active Unanswered threads

Getting started FAQ's

Unanswered threads Acronyms Talk guidelines

Hide shortcut buttons

Talk

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Flip

1 2

Original poster

Grocery Deliveries

43 replies

TheWiseManOrTheShepherd · 10/09/2018 10:51

So I usually work from home on a Monday, due to this, this is often the day I book my grocery delivery to arrive.
Over the past couple of months my order has arrived early (20,30, even 40 minutes early) EVERY SINGLE TIME! Now I realise some people may find this great-can then get on with their day, leave the house etc. I definitely do not find it great, I book that specific slot for a reason and I pay for the privilege.

I either arrange calls to fit around my slot, eat breakfast, tidy upstairs-you get the gist but I like to complete these tasks before my groceries arrive as it takes an age to unpack and Distribute into fridges, cupboards etc.
So this morning, I had a slot booked for 11-12 am. Around 10 am, I made myself a nice bacon sandwich and latte and sat down to watch last nights TOWIE (I own the shame for this, that’s a whole other thread ) 10.15 the bell rings!! It’s the damn Sainsbury’s driver!

Now obviously I take the groceries when this happens and am polIte to the driver but I really want to shout at him “No! You’re not meant to be here yet!!”

Am I unreasonable to find this as irritating as I do?
I know they have a job to do and if they’re early, it makes up for time they may lose, sat in traffic etc but it really does irk me when I’ve booked a specific time.

Also my bacon sandwich and latte is now cold 😭

OP posts:

IsabelleSE19 · 10/09/2018 11:33

I WFH and have Sainsbury's too and mine always call if they want to come early. I'd be a bit annoyed if I were you too.

SchadenfreudePersonified · 10/09/2018 11:34

If my Sainsbury's delivery is going to be early, the driver always phones to check that is is convenient. (Sometimes he is only a couple of streets away, delivering to someone else, and has a delivery for me for later in the morning, but rings o see if I can accept it rather than go miles away and then come bak in an hour.).

Usually it's okay for me, but if not I just say - Sorry, I'm busy now, can you come at the agreed time? It's never been a problem. I'm surprised that your driver doesn't do this too.

I would ring up the freephone number on your receipt and explain the problem. Ask if the driver can call you rather than just arrive on the doorstep.

Also - if you refused a couple of the deliveries, and told him to come back at the arranged time, he might get the message.

SchadenfreudePersonified · 10/09/2018 11:35

Cross-post Isabelle

ShotsFired · 10/09/2018 11:36

A friend of mine is a delivery driver. Last week they delivered a stackload of ice at about 6.05 (in the 6-7pm slot). The homeowner asked if they could come back later because they had no freezer space and their party wasn't starting till later!

SchadenfreudePersonified · 10/09/2018 11:39

They’d also show up late sometimes too and i’d be even more pissed off as they’d never apologise

My Sainsbury drivers have only once been late - when there was a huge and unexpected snowfall and the roads were blocked. I got a complimentary bottle of wine .

SchadenfreudePersonified · 10/09/2018 11:41

Do you know how ridiculous you sound?

It doesn't sound ridiculous at all.

Why does it sound ridiculous?

theunsure · 10/09/2018 11:46

That would annoy me OP.

Ocado are sometimes early and always ask if they can come - if you say no they are perfectly happy to wait. We live rurally so they often have a big gap between drops so they are just trying to use the time well and not waste fuel. If we are home then we don't mind it being early - but if I was working it'd drive me nuts.

I'd complain and then not answer the door if they come early! But you shouldn't have to do that.

ForalltheSaints · 10/09/2018 11:48

YANBU. Not that I have ever experienced this, and my mum who really depends on these has not either.

SoyDora · 10/09/2018 11:49

Yes it would annoy me too.
We have Morrisons delivery and they always call me if they’re early. Sometimes I say it’s not convenient (if I’m not actually at home yet) and they wait.
Morrisons has far fewer substitutions than Sainsburys and fresher fruit and veg too!

MarcieBluebell · 10/09/2018 11:52

Ynbu.

Racecardriver · 10/09/2018 11:52

Just use a different supermarket. This would really puss me off. Ocado are great ime.

JellyBaby666 · 10/09/2018 11:53

I'd complain. You work from home that day so you're around for an early delivery which is great but others may not be. Tesco send you a text with their estimation of when they'll arrive which is good, so I might book for 6-8pm and then just before 6 usually I get an automated text which says it'll be with you between 6.10 & 7.10, for example. What would your driver do if you weren't home? Come back? Or have it as a failed delivery and you'd have to rebook?

MissMooMoo · 10/09/2018 12:06

The OP does not sound ridiculous,this would really annoy me.
I would complain to sainsburys.
I would also not answer the door if it was not convenient for me

Gingerivy · 10/09/2018 12:24

Tesco has delivered my groceries early a few times, but they always ring and ask first.

Try putting something in the delivery instructions saying I cannot accept delivery earlier than my scheduled delivery time. See if that helps.

Andie179 · 15/12/2019 12:28

As a delivery driver, I’m always happy if I make up time and get to a customer early, it’s very rare, but nice when it happens. If I’m early, I will knock and ask if it’s convenient to make the delivery early. Most customers are happy with that. If Iarrive early and there is no one home, I will wait until the allotted time. If it’s an 11-12 delivery slot and it’s 11:05 and there is no one home then I will try and contact the customer again, but if there is no response then I will leave.

SeamstressfromTreacleMineRoad · 15/12/2019 12:58

Ocado always ring if they're going to be early. If I'm not at home they assure me that's fine and arrive when the delivery is booked.

minionsrule · 15/12/2019 13:33

I get Ocado and always get Saturday deliveries. We used to do mornings around 11 till 12 but they ALWAYS turned up around 45 mins early. I was always at DS's football and wouldn't hear my phone ringing but they would just turn up anyway. Once they called me twice and texted.... i book a slot for a reason guys!
Now switched to evenings and they are always bang on the end if the slot and NEVER early or at start of slot

Bumblebee2302 · 15/12/2019 14:05

Always seems to happen to me with my Asda Christmas deliveries. A few years ago, it was a Saturday 8am-9am slot and they turned up before 7.30am without notice - I wasn't even up yet! No apology and just a bit of a grunt when I mentioned he was very early.

The next year, I booked the very last Christmas slot, maybe 10pm-11pm, as I was out for the night and planned to be home 15 mins before the slot. I actually got home about 30 mins before - and the driver was already at the door! I asked him what would've happened if I hadn't arrived home just now, bearing in mind he came before the slot, and he said he would've just come back, but who knows - he already had all the crates with him at the door!

Fair enough if they ring in advance, but it's not right when they don't.

Flip

1 2