Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think lots of landlords see a tenants deposit money as rightfully theirs?

176 replies

Strawbroke · 07/09/2018 14:50

Third (and last, whoop!) time I've left a rental property after leaving the marital home 4 years ago.

Every single one has forced me to use the dispute service tovretirn my deposit, even though I have tried to negotiate with them. First two I agreed to them taking half as I was a bit of a wet fish but nothwanted it all. Forced me to go to dispute. They got half. After loads of stress and a delay of 3 months.

This last tenancy was a 20 month tenancy and I was determined to get the house perfect on leaving. 5 adults cleaned the place to pristine levels and i mean or, we covered everywhere. After final inspection from letting agent she said it was in good condition but needed extra cleaning Angry so I agreed to £45 for cleaning. They then proceeded to come back over the next 4 weeks to say they wanted professional carpet cleaning at £255. I said no way, the carpets were as new. So the LL said okay, I'll settle the carpet cleaning bill but you owe me £180 for a new oven door. Which the letting agent broke and admitted via email! Again I said no. Then they added £150 for painting the bannister and handrail in the hallway. It was unpainted when I moved in. I offered £55 as goodwill. They refused it. £100 not enough! At this point I just said give me an itemised list of everything you want to claim off me, they ignored me for two weeks so I had to raise a dispute.

Landlord has put in a claim for 650 for carpet cleaning, oven door, handrail and replacement light bulbs! So with the £650 basically. My entire bond.

AIBU to think a lot of landlords see deposits as an entitlement to keep? The property was let within days so obviously was in great condition! I had to create my own check out report as they didn't bother doing one. It's so frustrating and I was a great tenant. The LL even said when I moved out. I am so glad I've finally managed to buy and not have to deal with this anymore!

OP posts:
Shahira78 · 24/08/2023 20:08

Swimminginthelake · 24/08/2023 19:01

Currently going through this but ftom the other side. We are the lanlords and we're actually moving back into the property and have been shocked at the issues we've been left to deal with. I wish it was as simple as needing carpets cleaned. They had 4 cats apparently, against the lease terms, and they've pissed all over the living room carpet... it stinks and is damp and will need completely replacing including the underlay. And that's just one of the issues. Left us without a working washing machine, that isn't the original one, curtains removed and not replaced..Not cleaned. so yes we're aiming to claim back the bulk of their deposit. but of course we'll be forced to go to arbitration because they won't accept any responsibility. I would give it all back if it was just a case of not being quite clean enough...but this is going to cost us hundreds possibly thousands to fix. So sometimes there is very good reason for making these claims.

I would say the carpet was at least 15 years old and the walls havent been painted in years, almost as if a smoker lived there.

I will ask for proof of when walls were painted and carpets renewed. It's so obvious that they are trying to use the money to redecorate as no one has been interested in renting it since they hiked the monthly rent by £450. I'm taking it to the TDS and will see what they can do. Cleverly, no pictures are on the inventory.
We do not have pets but do have kids.

Definitely different situations here. Sounds like your tenants have wrecked your place but we left it in the same state as we found it!

New posts on this thread. Refresh page
Swipe left for the next trending thread