Who is in the wrong??

[violet0805]

So we've recently moved out of rented accommodation. The house was falling apart and the landlord would not do any of the improvements needed, just wanted to put our rent up by £50 a month..
eg, had a massive leak in the bathroom a year ago and water started to pour through the kitchen ceiling. Letting agents came round and drilled about 20 holes in the ceiling to release the water, but then refused to fix the holes. We had no working radiator in our girls bedroom and when we had the really bad snow I asked for it to be fixed and was told no.
Conservatory was taped up everywhere due to leaks.
Bad mound around all the windows and window sills... just to name a few.

We moved out last month and the check was done and our full deposit returned to us.

Husband has had a phone call this morning from the letting agents to say we've got to go back and remove an old trampoline we'd taken down and left down the side of the house (gated area so we completely forgot about it)

Am I right in thinking they are taking the piss?? All the problems we had in that house (we even paid for some improvements like a new bathroom floor because we were sick of waiting)

Husband said he will remove it, I've told him they shouldn't even be contacting us now as we are nothing to do with them and tell them to piss off. Plus it's not our fault they didn't mention it when they did the check. Everything else with the house was left in clean, good condition.

So AMIBU or are the letting agents??
(Landlord lives overseas)

Ex landlord here. If I had treated a tenant as badly as you have been treated I would be ashamed.
Letting agents IME are in the main totally ineffective but good at ticking boxes.
Tell them it's not your trampoline. You did have a trampoline, it went in the skip. Someone must have dumped this trampoline after you left and you have the paperwork to prove all was fine when you left.
Not as satisfying as telling them to piss off, but it will tick the box.

@Kamma89 - great minds!

@Sometimesitsmyownfault

Thank you. It's good to see it from another landlords point of view.
Now I've written it down and read it back I can't believe we let them get away with it for so long. Especially the fact they left us with no smoke alarm for 6 months. I'm annoyed with myself for being such a good tenant!

Don't lower yourself to the level of the landlord/agent. Just remove the trampoline and move on.

Hope your new home is much better.

Tell them it's not your trampoline. You did have a trampoline, it went in the skip. Someone must have dumped this trampoline after you left and you have the paperwork to prove all was fine when you left.

^^ This

OR

Send an itemised bill of all the money you had to spend to make the property habitable and say when the landlord settles that bill you'll remove the trampoline.

Tell them it's not your trampoline. You did have a trampoline, it went in the skip. Someone must have dumped this trampoline after you left and you have the paperwork to prove all was fine when you left.

That would be the sensible response. But I’d probably tell them to get to fuck, the amoral pieces of shit that they are. Cheeky fuckers doesn’t even begin to cover their behaviour here!

Tell them you will remove it at a convenient time for you in about 6 months or so. The landlord has no sense of urgency, if he had he would have dealt with the problems immediately.