One of my closest friends is in a difficult situation - she semi lives with her ex, this is because her own place is not in a good state (lot of hoarding, it's not comfortable or relaxing being there...I've not been through the front door for 3 years because she's embarrassed about it) so it's easier to stay at his. However they're not together, he is seeing someone else and friend is quite distressed by this. He clearly doesn't want her in the house (though feels some guilt I think so won't kick her out) and is unpleasant and rude to her a lot of the time.
I think for the sake of her MH she needs to get out of there asap, but she can't live in her place ft as it is. I've tried to offer her some help with decluttering etc but she wasn't keen. I know she is embarrassed by it, and also that she is struggling with the task and finding it overwhelming. There's nothing more I can do that leave the offer open is there?